NICE CXOne Lead Developer

HI,

This is Srini from Pronix Inc!

 

Position: NICE CXone Lead Developer
Location: Remote 
Duration: 6+ Months
Tax Terms: W2 
Visa: Any Visa

 

 

Job Summary:
Seeking a NICE CXone Lead Developer with strong hands-on experience designing, developing and integrating NICE CXone contact center solutions.

Key Skills:

• NICE CXone development & configuration

• 7+ years of Contact Center/CCaaS experience with significant hands-on experience in NICE CXOne.

• IVR / Studio / Call Flows

• ACD, Routing, Queues & Skills

• APIs & System Integrations

• CRM / Salesforce integrations

• Digital / Voice / Chat channels

• Reporting, Analytics & Troubleshooting

• Lead-level design and technical guidance