About this role

Job Title - Organizational Change Management (OCM) Readiness Lead

Contract Duration - 6+ Months

Hybrid - Philadelphia, PA 19102 (2 to 3 daus Onsite )

Mode of interview - Phone , Panel followed by Inperson

Key Responsibilities:

Partner with departmental stakeholders to define, facilitate, track, and manage organizational readiness activities.
Work with the Change Management team to ensure stakeholders are prepared to adopt new technology and business processes.
Assess departmental readiness and support key decisions related to upcoming capability deployments.
Prepare departments and impacted users for implementation of the new system.
Help identify and revise configuration elements, integrations, and reporting requirements.
Promote process standardization and adoption of new ways of working.
Engage key impacted users in deployment activities, including:

Develop clear communications, project documentation, procedures, and other materials for impacted stakeholders.
Facilitate stakeholder meetings, interviews, presentations, and readiness discussions.
Provide task coordination, coaching, and oversight as needed.

Required Qualifications

Knowledge of the full Systems Development Lifecycle (SDLC) from a change-management perspective.
Strong organizational change management and stakeholder engagement capabilities.
Strong analytical and problem-solving skills.
Excellent written and verbal communication skills.
Ability to create clear user documentation, project documentation, and procedures.
Strong meeting facilitation and interviewing skills.
Strong presentation skills.
Experience assigning tasks, coaching, and providing oversight.
Ability to work effectively with stakeholders at all organizational levels.
Experience developing and delivering communications to impacted stakeholders.
Ability to maintain confidentiality of sensitive information.

Highly Desired / Preferred

Organizational Change Management education/training related to ERP implementations.
Workday Financials and/or Supply Chain implementation experience, or experience with comparable SaaS platforms.
Project management expertise and relevant PMI certification(s).
Experience working within a large, decentralized public-sector organization.
Located in or near Philadelphia.

Organizational Change Management Readiness Lead

Key skills