Infrastructure Engineer

Position : Infrastructure Engineer (Contract)

Location : Charlotte NC or Irving Texas (Hybrid Mode)

NICE Trader Recording (NTR) experience
Verba Financial Compliance (VFC) experience

Job Description :

• Trader voice infrastructure knowledge
• Recording platform migration experience
• Cloud migration experience
• Experience supporting regulated financial environments
• Data center migration experience
• OpenShift or internal cloud platform experience
• Unified Communications or voice engineering experience
• 5+ years of experience with NICE Trader Recording (NTR) or Verba Financial Compliance (VFC).
• Experience with Proteus, Continuity Replay, or Vodafone recording integrations.
• Prior experience migrating between recording platforms or performing platform consolidation.
• Experience with on prem to cloud migration of infrastructure or application workloads.
• Understanding of build/deploy pipelines, release management, and configuration management tools.
• Strong knowledge of enterprise infrastructure (networking, compute, storage, data centers).
• 2+ years’ experience with virtualization technologies (VMware, Hyper V, etc.)
• Experience with lifecycle management including patching, maintenance, health checks, decommissioning.
• Understanding of business continuity (BCP) and disaster recovery (DR) solutions.
• 2+ years of information security experience.
• Intermediate Microsoft Office skills.
• Infrastructure Engineer (Recording Engineering) provides senior level technical expertise and operational leadership across critical Trader Voice Services and regulatory call recording infrastructure.
• The role requires deep engineering knowledge across voice capture systems—including NICE, Verba, Proteus, Continuity Replay, and Vodafone recording components—as well as the ability to guide L1 delivery teams and
  manage engineering work through structured Jira boards.

 

 

 

 

Bobby Sharma
Talent Acquisition Lead

U.S mobile: +1 +1

Ext : 105

India mobile: +91

Email id :

 

 

Houston, TX, USA
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