Senior Manager of QA Engineering – Cloud Networking

Extreme Networks is a global networking leader providing cloud-driven networking solutions. The Senior Manager, QA Engineering will lead quality strategy and execution for the Cloud Networking platform, build and scale a quality engineering organization, and ensure the reliability, scalability, and security of cloud-managed networking solutions. The role partners with Development, Product Management, DevOps/SRE, and Customer Support to ensure release quality.

Responsibilities:

• Lead, mentor, and grow a team of QA engineers and SDETs across manual, automation, performance, and security testing disciplines
• Define and drive the End to End Integration and System quality strategy, test methodology, and release quality gates for the Cloud Networking product portfolio
• Own end-to-end test planning and execution for cloud-native, multi-tenant SaaS applications, including functional, regression, scalability, resiliency, and upgrade testing
• Champion a shift-left quality culture by leveraging AI, embedding automated testing, CI/CD quality gates, and observability into the development lifecycle
• Partner with Engineering and Product leadership to assess release readiness, manage risk, and make data-driven go/no-go decisions
• Build and scale test automation frameworks for APIs, microservices, UI, and network device/cloud integration testing
• Establish and track quality metrics (defect escape rate, test coverage, MTTR, automation ROI) and report on quality health to senior leadership
• Drive root cause analysis and continuous improvement processes for escaped defects and customer-impacting issues
• Collaborate with cross-functional and globally distributed teams, including outsourced/offshore QA partners, to ensure consistent quality practices
• Manage QA budget, tooling investments (e.g., test management, automation, performance/load testing platforms), and vendor relationships
• Stay current with industry best practices in cloud networking, SD-WAN, Wi-Fi, and network access control to inform test strategy

Requirements:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience)
• 10+ years of software quality engineering experience, including 4+ years in a QA leadership/people management role
• Proven experience testing cloud-based/SaaS platforms; networking domain experience (switching, wireless, SD-WAN, or network management) strongly preferred
• Hands-on experience building and scaling test automation frameworks (e.g., Selenium, Cypress, PyTest, Robot Framework) and API testing tools (Postman, REST Assured)
• Strong understanding of CI/CD pipelines and DevOps practices (Jenkins, GitLab CI, Docker, Kubernetes)
• Experience with cloud platforms such as AWS, Azure, or GCP, and microservices-based architectures
• Solid grasp of performance, load, scalability, and security testing methodologies
• Excellent leadership, communication, and stakeholder management skills, with a track record of building high-performing, globally distributed teams
• Experience with Agile/Scrum development methodologies
• Experience testing network management/monitoring platforms or IoT/edge device integrations
• Familiarity with observability and monitoring tools (Grafana, Prometheus, Datadog, Splunk)
• Certifications such as ISTQB, CSM/CSPO, or cloud certifications (AWS/Azure)
• Experience in a networking or telecommunications hardware/software company