Product Manager, Utilities - Sustainability

Entrata is a global provider of AI-driven property management technology and intelligent leasing, payment, and communication tools. The Product Manager will own the product path that turns utility and building energy data into trustworthy sustainability outcomes, including benchmarking, performance standards readiness, audit and retrocommissioning workflows, green energy understanding, and defensible reporting. The role partners with Utility Operations, product, engineering, and customers to deliver capabilities that reduce manual ESG work and support growth in Entrata Utilities.

Responsibilities:

• Deep sustainability / ESG literacy in the built environment — can explain and apply Scope 1, Scope 2, and Scope 3 concepts and calculations; fluent in ENERGY STAR Portfolio Manager benchmarking requirements; conversant in Building Performance Standards (BPS), energy audits, and Retrocommissioning (RCx) reports; understands green energy / renewable procurement concepts (e.g., RECs, green tariffs, on-site generation) at a product level; familiar with GRESB, SASB (and adjacent frameworks like CRREM, LEED, local benchmarking ordinances)
• Product management craft in B2B / proptech or utilitytech — discovery, prioritization, clear requirements/acceptance criteria, release readiness, and partnering with engineering without needing to be the engineer. Comfortable owning ambiguous 0→1 and 1→n problems
• Multifamily or commercial real estate utility domain awareness — utility billing, commodities, vacancy/common area vs. resident, or energy data workflows. Candidates from sustainability consulting who have sat next to operators are welcome if product muscle is strong

Requirements:

• • Deep sustainability / ESG literacy in the built environment — can explain and apply Scope 1, Scope 2, and Scope 3 concepts and calculations; fluent in ENERGY STAR Portfolio Manager benchmarking requirements; conversant in Building Performance Standards (BPS), energy audits, and Retrocommissioning (RCx) reports; understands green energy / renewable procurement concepts (e.g., RECs, green tariffs, on-site generation) at a product level; familiar with GRESB, SASB (and adjacent frameworks like CRREM, LEED, local benchmarking ordinances)
• • Product management craft in B2B / proptech or utilitytech — discovery, prioritization, clear requirements/acceptance criteria, release readiness, and partnering with engineering without needing to be the engineer. Comfortable owning ambiguous 0→1 and 1→n problems
• • Multifamily or commercial real estate utility domain awareness — utility billing, commodities, vacancy/common area vs. resident, or energy data workflows. Candidates from sustainability consulting who have sat next to operators are welcome if product muscle is strong
• • Strong working knowledge of GHG Protocol-style Scope 1, Scope 2, and Scope 3 concepts and how calculations show up in real portfolios (activity data, emission factors, location- vs market-based Scope 2, common Scope 3 categories for real estate)
• • Direct multifamily or commercial real estate operator / owner experience
• • GRESB or SASB reporting and document creation experience
• • Bachelor's degree and 3+ years in product management (or equivalent ownership) for B2B SaaS, proptech, utilitytech, or closely related domains — OR 5+ years in sustainability/energy consulting with clear evidence of shipping software products
• • Experience with utility billing, submetering, vacancy cost recovery, or energy data platforms
• • Experience with local benchmarking ordinances or BPS programs (e.g., major US city/state programs)
• • AI Integration: Proactively leverages company-approved GenAI tools to automate routine tasks and accelerate high-value deliverables
• • Strategic Oversight: Functions as the "Human-in-the-Loop," taking full accountability for auditing AI outputs for factual accuracy, brand alignment, and the removal of hallucinations
• • Data Governance: Adheres strictly to AI security protocols, ensuring no proprietary or Personally Identifiable Information (PII) data is exposed to unauthorized models
• • Prompt Competency: Demonstrates the ability to craft clear, context-rich prompts to achieve consistent, high-quality results across various business domains
• • Credentials or coursework such as CEM, LEED AP, WELL, GHG accounting certificates (helpful, not required)