Staff AI Agent Engineer – Moveworks | Customer Deployment

ServiceNow is an AI control tower for business reinvention, bringing together AI, data, and workflows to help organizations work smarter, faster, and better. The Staff AI Agent Engineer will drive customer success with the Moveworks ServiceNow Platform by translating complex business challenges into AI solutions, owning technical delivery, integrating enterprise systems, and influencing product evolution.

Responsibilities:

• Full-stack Ownership: Partner deeply with customers throughout the entire delivery lifecycle of AI Agents on the Moveworks ServiceNow Platform: Vision-Lock, Solution Design/Architecture, Building, Tuning, and launch
• Custom Solution Design: Architect, design and consult with customers to develop high-impact technical AI solutions on the Moveworks ServiceNow platform by helping them leverage AI in novel and meaningful ways to solve complex business challenges
• Integration and implementation: Integrate the Moveworks ServiceNow Platform to Customer enterprise system in an innovative, secure and performant manner
• Product Partnership: Work closely with engineering and product teams on new product rollouts, and help drive product decision making by synthesizing on-the-ground customer feedback and technical gaps
• Strategic Autonomy: Consult customers and apply creative freedom in solution design to shape the customer’s Agentic AI roadmap