In this position, you will closely collaborate with our lead UX/Accessibility Architect to scale high-quality digital standards across enterprise initiatives. You will possess specialized UX research capabilities that do not exist on the current team, taking ownership of user testing and UI optimization. This role requires an immediate start to support a high-priority modernization pipeline for the client initiative—advancing a large-scale project phase with tight milestones—with additional cross-agency support for the Department of Natural Resources (DNR) and other state projects as needed.
Pure UX research and design role. No coding expected.
Primary Focus
UX research
User-centered design
User journey mapping
Wireframes and prototypes
Design recommendations
Accessibility-first design
Design documentation and annotations
Required Skills
Advanced Figma
UX research methodologies
User flow creation
Prototyping
Accessibility (WCAG)
Stakeholder collaboration
Design documentation
Preferred Experience
Heat maps (Crazy Egg, Hotjar, etc.)
Card sorting
Usability testing
Nielsen Norman Group training
Google UX Certification
Formal UX/HCI education
Research Experience Desired:
Heat maps
Crazy Egg or similar analytics tools
Card sorting
User behavior analysis
Data-driven design recommendations
