Lead Applied AI engineer

Fetch is a pet health company building insurance, health and care products through a single app. The Lead Applied AI Engineer will lead applied AI strategy and development, building, evaluating and shipping reliable models and systems that understand pet health and power products for pet parents, vets and insurance operations.

Responsibilities:

• Fetch’s pet health intelligence layer: models and systems that can understand messy, longitudinal pet health information and reason over it
• Model quality end-to-end: datasets, evals, model selection, prompting, retrieval, post-training, fine-tuning, guardrails and monitoring
• A serious evaluation system: clear benchmarks for what good looks like, where models fail and whether a new model is actually better
• Domain-specific AI: turning proprietary pet health data and expert veterinary knowledge into capabilities generic models don’t have
• Multimodal understanding: health records, documents, images and, over time, richer inputs like video
• Safe production AI: working closely with our vets, compliance and engineering teams to make sure the systems we ship are reliable and clinically appropriate
• The next generation of Fetch products: you’ll be deeply involved in product direction and help decide what we should build with AI, not simply implement someone else’s roadmap
• The beginnings of an exceptional AI team: this is a core capability for Fetch and we expect the team around it to grow