Remote | SalesOps & Business Analytics Specialist — $100,000–$140,000/year

24-MAG LLC connects experienced professionals with remote consulting opportunities across technical, evaluation, and project-based workstreams. The SalesOps & Business Analytics Specialist will strengthen sales systems and analytics by managing CRM operations, pipeline visibility, forecasting, reporting, dashboards, and data-driven decision-making. The role also partners with cross-functional teams to translate complex analysis into actionable business recommendations.

Responsibilities:

• Support and improve day-to-day CRM operations
• Maintain high standards for CRM data hygiene and consistency
• Build and optimise workflows, automations, and reporting structures
• Provide operational support to CRM users and revenue teams
• Help improve adoption of new CRM processes, pipelines, and tools
• Maintain pipeline quality across sales stages and reporting periods
• Support weekly, monthly, and quarterly forecasting processes
• Analyse historical performance and predictive signals to improve forecast quality
• Identify gaps, risks, and inconsistencies within revenue pipelines
• Help establish scalable forecasting and pipeline-management processes
• Build and enhance dashboards covering pipeline health, conversion, seller productivity, and quota attainment
• Develop clear performance reporting for sales leadership and cross-functional stakeholders
• Monitor key revenue and operational metrics
• Improve visibility into sales trends and business performance
• Translate complex data into accessible business insights
• Analyse sales trends, funnels, conversion rates, and cohort performance
• Identify growth opportunities, operational bottlenecks, and performance gaps
• Support forecasting models using historical data and predictive indicators
• Perform ad hoc analysis across incentives, lead generation, KPIs, and recruitment funnels
• Use quantitative analysis to support high-impact business decisions
• Partner with sales, marketing, customer success, recruitment, and business operations teams where relevant
• Translate analytical findings into clear recommendations and business narratives
• Present insights effectively to technical and non-technical stakeholders
• Support implementation of new sales technologies and operating processes
• Work independently on ambiguous analytical problems without predefined solutions

Requirements:

• 2–4+ years of experience in Sales Operations, Revenue Operations, Business Analytics, or a closely related role
• Hands-on experience administering or optimising a modern CRM platform
• Experience building CRM reports, dashboards, and automated workflows
• Advanced Excel or Google Sheets skills
• Strong understanding of pipeline management, forecasting, and sales performance metrics
• Ability to connect operational and analytical metrics to revenue outcomes
• Strong business judgement and problem-solving ability
• Excellent written and verbal communication skills
• Comfortable presenting analytical insights to non-technical stakeholders
• Able to operate effectively in fast-moving environments with evolving priorities
• Experience with predictive analytics, statistical modelling, quotas, incentives, or KPI analysis is beneficial
• Exposure to analytics across Marketing, Customer Success, Recruitment, or broader Business Operations is a plus
• Fully remote
• Strong HubSpot experience is preferred
• Experience with SQL and/or business intelligence tools such as Tableau, Looker, or Power BI is strongly preferred
• Advanced HubSpot proficiency or certification is advantageous