Location: New York City, NY
We are looking for an experienced IT Instructional Design Specialist to develop, maintain, and support technology-based training materials for enterprise systems and business programs. The ideal candidate will have strong instructional design, business analysis, content development, quality assurance, and Learning Management System (LMS) experience.
Develop and maintain training materials based on business, policy, and system requirements.
Create instructional content including presentations, job aids, user guides, eLearning courses, and training documentation.
Translate complex policies, procedures, business processes, and system functionality into clear and user-friendly training content.
Develop knowledge checks, assessments, exercises, and scenario-based learning activities.
Review and update existing training materials to reflect policy changes, system releases, and operational updates.
Analyze business processes and system functionality to identify training requirements and content impacts.
Review policy documents, system release notes, business requireme
