UX/UI Design Manager

WebstaurantStore helps businesses run their operations efficiently by providing restaurant supplies, equipment, and services. The UI/UX Design Manager will lead a small team of designers creating marketing sites for private-label brands, balancing hands-on design work with coaching, creative direction, and collaboration with marketing and engineering. The role also oversees design quality, brand alignment, team processes, and delivery across multiple brand sites.

Responsibilities:

• Provide clear creative direction and actionable feedback to help designers grow their craft and critical thinking
• Partner closely with brand and marketing teams to shape the visual and narrative strategy for each private label site
• Maintain a high bar for quality across design outputs: interaction, visual, and experience
• Guide discovery work and help teams make smart tradeoffs between scope, impact, and quality
• Mentor and coach designers, supporting growth through regular feedback and goal planning
• Foster a culture that values curiosity, collaboration, and craft
• Help designers stay connected to brand goals, customer needs, and site performance
• Partner with senior design leadership on hiring, performance, and development plans
• Translate brand strategy and customer insights into design priorities and deliverables for each private label site
• Facilitate alignment and communication between design, marketing, and development
• Advocate for design and brand experience in team planning and decision-making
• Support cross-functional initiatives that improve site usability, consistency, and performance across the private label portfolio
• Help evolve team processes to improve clarity, efficiency, and collaboration
• Contribute to and help maintain shared systems like design libraries, brand guidelines, and documentation
• Ensure projects are scoped, tracked, and delivered smoothly across multiple brand sites

Requirements:

• • Work is performed while sitting/standing and interfacing with a personal computer
• • Requires the ability to communicate effectively using speech, vision, and hearing
• • Requires the regular use of hands for simple grasping and fine manipulations
• • Requires occasional bending, squatting, crawling, climbing, and reaching
• • Requires the ability to occasionally lift, carry, push, or pull medium weights, up to 50lbs
• • Access to a reliable and secure high-speed internet connection
• • Access to a home router and modem
• • A dedicated home office space that is noise- and distraction-free. The space should have strong wireless connection or a wired Ethernet connection (wired connection is preferred, if possible)
• • A valid, physical address (apartment, suite, etc.). PO Boxes are not supported, as a physical address is required for you to receive your computer equipment
• • The desire and ability to work and communicate with other team members via chat, webcam, etc
• • Legal residents of one of the following states: (AK, AL, AR, AZ, CT, DE, FL, GA, IA, ID, IN, KS, KY, LA, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, VT, WI, WV, or WY). H-1B Visa Sponsorship Not Available, W2 only
• • 8+ years of experience in UI/UX design, with 3+ years leading designers or design teams
• • Strong portfolio of shipped marketing or brochure sites demonstrating clear, effective brand storytelling. Track record of improving design quality and aligning work to brand and business outcomes
• • Experience partnering with cross-functional teams and working knowledge of front-end code to bridge the gap between design and development
• • Proficiency in Figma and familiarity with design systems, brand guidelines, UX research, and accessibility best practices
• This role does not require a degree. We value relevant skills and experience and alignment with our core values above all else
• • Balances design excellence with practical delivery
• • Excellent communicator who creates clarity and alignment across creative and business functions
• • Empathetic leader who invests in people and fosters trust
• • Passionate about building simple, compelling brand experiences that resonate with customers
• • Thrives in a collaborative, fast-moving environment
• • Access to a reliable and secure high-speed internet connection. Cable or fiber internet connections (at least 75mbps download/10mbps upload) are preferred, as satellite connections often cannot support the technologies used to perform day-to-day tasks