Product Designer

Real Chemistry is a global healthcare communications and marketing agency whose Real Chemistry Media division builds data, technology, and omnichannel solutions for healthcare marketers. The Product Designer will own the user experience of an enterprise omnichannel orchestration platform, designing intuitive workflows, maintaining the design system, shaping AI features, collaborating with product and engineering, and conducting user research.

Responsibilities:

• Own the product design and user experience of the platform, from early exploration through shipped interface and iteration
• Maintain and evolve the design system so new features fit into it or thoughtfully evolve it as the platform grows
• Work side-by-side with front-end engineers to establish design-to-engineering best practices and workflows
• Set a high bar for design quality across the platform, building visual and interaction craft into design decisions and feedback
• Design how AI features appear in the product and how users understand and interact with them
• Partner with product management and engineering on problem definition, scope, and sequencing from the beginning of each effort
• Run research and usability sessions with users and turn what you learn into design decisions

Requirements:

• 4+ years designing B2B or enterprise software interfaces for workflow-heavy products
• A portfolio showing component libraries, data display, and navigation and interaction patterns you designed and maintained
• Experience designing data-dense interfaces that simplify complex tasks
• Technical fluency with front-end concepts and modern design-to-code workflows, including prototyping in code or with AI coding tools
• Experience designing AI and LLM-driven features, including how models are described and how trust is reinforced in the interface
• Skill at breaking large, ambiguous problems into work that can ship in pieces
• Expertise and enthusiasm about inclusive design and how exceeding accessibility standards improves products
• Ability to communicate design rationale and drive buy-in with technical and non-technical audiences
• Bonus points for martech, adtech, orchestration tooling, or healthcare experience