Empower Consultant (Certified) West Point - PA - Pennsylvania

About the Role: The Empower Consultant will be responsible for supporting Empower 3 platforms in pharmaceutical R&D, including hands-on troubleshooting of instrument and software connection issues. The role requires proven experience upgrading chromatography data systems in regulated environments (GxP), with a strong understanding of CSV, audit trails, access controls, and change control. The consultant should have strong knowledge of large-scale CDS environments (500+ users, 750+ instruments) and laboratory workflows chromatography instrumentation exposure is highly preferred. Familiarity with LACe workstation concepts and clientserver connectivity for CDS environments is essential. Basic troubleshooting skills for Windows-based lab PCs, drivers, services, and network connectivity are required. The consultant will execute test scriptschecklists and document results with attention to detail. Proficiency with Microsoft 365 (Teams, SharePoint, Excel, Word, PowerPoint) for collaboration and documentation is necessary. Demonstrated supervisory experience leading small technical teams or deployment resources is a plus. Validation expertise, including creation and executionoversight of IQOQ and contribution to PQ as needed, along with audit-ready documentation practices, is expected. UAT experience, including developing test cases, facilitating test execution, logging defects, verifying fixes, and sign-off coordination, is also required.