Vision Senior Product Manager - Remote in MN Market

UnitedHealthcare is simplifying the health care experience, creating healthier communities, and removing barriers to quality care. The Vision Senior Product Manager will lead the strategy, design, and execution of vision benefits and discount programs, overseeing member experience, vendor performance, regulatory compliance, and cross-functional initiatives. The role also establishes performance metrics, manages risks, and drives program optimization in a highly regulated environment.

Responsibilities:

• Lead strategy development and execution across the vision benefit portfolio, ensuring alignment to enterprise goals and evolving market and regulatory dynamics
• Serve as the end-to-end product owner across benefit design, operational execution, and ongoing optimization
• Define and evolve the end-to-end member experience across digital, call center, and vendor channels, driving a seamless and intuitive experience
• Lead complex, cross-functional initiatives, including regulatory response efforts (e.g., CMS clarification on out-of-network benefit access), ensuring compliant and scalable solutions
• Establish program goals and performance metrics across benefit utilization, spend, and member experience; partner with analytics and finance to monitor performance and inform decisions
• Own vendor strategy and performance management across key partners, including escalation management and resolution of high-impact issues
• Lead cross-functional alignment where business objectives, regulatory requirements, and operational constraints intersect, clearly articulating trade-offs to stakeholders to drive decisions
• Partner with internal teams to support successful plan year launches and ongoing program evolution
• Proactively monitor and mitigate emerging risks, operational challenges, and member experience issues, and lead coordinated responses to maintain program performance
• Serve as a subject matter expert on complex benefit design, eligibility rules, and compliance, providing guidance to leadership and partners

Requirements:

• 5+ years of experience in product management, program management, or strategy within a complex, matrixed environment
• Experience operating in a highly regulated environment, with demonstrated ability to interpret and operationalize regulatory requirements
• Experience managing vendor relationships, including performance oversight and issue resolution
• Experience developing executive-level communications and presenting to senior leadership
• Proven ability to lead cross-functional initiatives and influence stakeholders across Product, Operations, Compliance, Legal, and Technology
• Proven solid analytical skills and ability to interpret data across utilization, financial performance, and member experience metrics
• Demonstrated ability to drive execution with strong project management discipline and organizational rigor
• Demonstrated ability to manage multiple priorities, navigate ambiguity, and drive results in a fast-paced environment
• If you are located in MN, you will have the flexibility to work remotely
• Experience in Medicare Advantage and/or supplemental benefits (e.g., vision benefits or similar programs)
• Experience supporting CMS regulatory changes or large-scale compliance initiatives (e.g., Final Rule)
• Experience leveraging data and analytics to drive strategic decision-making and continuous program optimization, including retention and engagement outcomes
• Experience leveraging AI and automation tools to streamline workflows, reduce manual effort, and improve operational efficiency across complex business processes
• Solid understanding of member engagement strategies
• Proven ability to drive change, build consensus, and influence decisions across all levels of the organization