Product Manager - Vault CRM Suite

Veeva Systems is a mission-driven SaaS company focused on helping life sciences organizations bring therapies to patients faster. The Product Manager will guide the full product lifecycle for the Vault CRM Suite, drive AI-powered product innovation, translate customer and market insights into requirements, and lead cross-functional teams through delivery and adoption.

Responsibilities:

• Participate in the full product lifecycle, from ideation and pitching through design, development, and delivery to bring new features to market
• Work with Product Management leaders to translate market trends, customer insights, and emerging technologies into clear product requirements that anticipate future needs
• Drive the ideation and development of new AI features within our core commercial software, guiding end users and empowering them to be more effective in their roles
• Collaborate with UX, architecture, development, and QA teams to create detailed product specifications which deliver real business value and intuitive user experiences
• Lead cross-functional teams in daily standups, to ensure smooth execution and timely releases
• Present the roadmap and demo cutting edge features to customers and internal stakeholders to showcase upcoming product innovations and gather feedback on product direction
• Serve as a product evangelist and subject matter expert across solutions consulting, services, and support
• Guide features from concept through release, ensuring they are built with quality, adopted at scale, and truly delight users

Requirements:

• 2+ years of product management experience for a software company
• Experience in obtaining and synthesizing customer feedback, assessing needs, and integrating into a cohesive design
• Strong analytical and problem-solving skills with a curiosity to go deep and uncover the “why”
• Self-motivated, resourceful, and independent, willing to go the extra mile to make our product and customers successful
• Demonstrated ability to write requirements specifications, manage backlogs, and lead engineering and QA to deliver in an agile environment
• Excellent communication skills (written, verbal, and presentation)
• High degree of professional ethics and integrity
• Experience in the life sciences industry, particularly commercial, medical, or field teams
• Experience with conversational AI, recommendation engines, or large language models (LLMs)
• Experience with configurable enterprise SaaS solutions
• Prior exposure to the Veeva Vault Platform
• Background in software development or computer science