Senior Product Designer, Agent Experience

Vanta helps businesses earn and prove trust through continuous security monitoring and verification. The Senior Product Designer, Agent Experience will lead end-to-end design for AI agent experiences and customer-facing security and compliance workflows, partnering with cross-functional teams to create useful, transparent, and trustworthy products.

Responsibilities:

• Lead end-to-end design for projects across the agent harness, from problem framing and discovery through launch and iteration
• Define how agents, skills, tools, and memory are composed, surfaced, and understood by customers
• Design experiences that help customers delegate real security and compliance work while maintaining visibility, control, and confidence
• Create patterns for reviewing, correcting, approving, interrupting, and recovering from agent-generated work
• Design conversational and agent interaction models across Vanta, Slack, and other surfaces where our agents appear
• Establish product patterns and principles for trustworthy agent behavior, including transparency, permissions, uncertainty, explainability, and graceful failure
• Partner with Product and Engineering to evaluate when an agent is the right solution for a customer problem
• Conduct customer discovery and usability testing with security, compliance, and GRC users
• Translate customer insights, product requirements, technical constraints, and AI quality considerations into clear design direction
• Collaborate with Design Systems and product designers across Vanta to turn emerging AI patterns into reusable, high-quality experiences
• Create design briefs, workflow models, prototypes, specifications, and other artifacts that bring clarity to complex problems
• Communicate design rationale, tradeoffs, risks, and recommendations clearly to cross-functional partners and leadership
• Contribute to design critique and help raise the quality bar for interaction design, information architecture, UX writing, and visual craft
• Help shape how Vanta approaches responsible AI and human control across the product
• Identify opportunities to improve how the design organization and product teams work together

Requirements:

• 7+ years of product design experience, with depth in B2B SaaS, complex workflows, or other sophisticated software products
• Experience designing AI-powered products, automation, or systems where product behavior may be dynamic or uncertain
• Ability to design agent experiences beyond chat, including systems involving agents, skills, tools, memory, and multi-step workflows
• Experience designing products that require human judgment, including deciding when and how to bring a person into an automated workflow
• Experience designing across surfaces that a product team may not fully control, such as Slack, terminal environments, or other third-party interfaces
• Strong product thinking and discovery skills, including the ability to frame ambiguous problems and identify the right questions to answer
• High craft in interaction design, information architecture, UX writing, and visual design
• Strong cross-functional collaboration skills, particularly with Product, Engineering, Research, Data, and customer-facing teams
• A thoughtful approach to responsible AI, including transparency, data control, human review, explainability, and recovery from incorrect or incomplete outputs
• A portfolio that demonstrates shipped work, complex workflows, meaningful tradeoffs, and learning from customers or users
• Ability to move fluidly between systems-level thinking and detailed interaction design
• Clear communication skills and the ability to influence cross-functional partners without formal authority
• Curiosity, sound judgment, and comfort working in emerging product spaces where patterns and best practices are still taking shape
• Uses AI in day-to-day work to amplify their skills and strengthen their outcomes, applying it across routine workflows, actively building fluency through experimentation, and exercising sound judgment to ensure AI-assisted work meets a high quality bar
• Open to using AI to amplify their skills and strengthen their work - demonstrating curiosity, a willingness to learn, and sound judgment in applying AI responsibly to improve efficiency and impact