Software Engineer - Agent Orchestration

Sela is an AI company building voice agents for mortgage lenders and high-consideration consumer sales. The Software Engineer - Agent Orchestration will own and improve the company’s agent orchestration framework, developing reliable systems for context, state, tools, reasoning, handoffs, multi-conversation workflows, coordination, multimodal experiences, evaluation, observability, and safety.

Responsibilities:

• Own major components of Sela’s in-house agent orchestration framework, from architecture and implementation to reliability in production
• Improve how agents manage context, state, tools, reasoning, and handoffs during real-time conversations
• Extend agents to complete longer-horizon workflows across multiple conversations, channels, and human touchpoints
• Build systems that let specialized agents coordinate and safely share context across parallel sessions
• Add new modalities such as video while creating a consistent agent experience across every channel
• Improve the evaluation, observability, reliability, and safety of agents handling hundreds of thousands of conversations per day