Senior Executive Assistant - Customer Success & Services

Samsara is the pioneer of the Connected Operations Cloud, a platform that enables organizations dependent on physical operations to use Internet of Things data to improve safety, efficiency, and sustainability. The Senior Executive Assistant II supports the VP of Customer Success as a strategic operator, project manager, and thought partner, overseeing executive operations, stakeholder coordination, travel, events, and special projects.

Responsibilities:

• Executive presence & flow — Manage the VP's calendar, communications, and daily operating rhythm with a level of foresight that makes him feel three steps ahead
• Complex travel & logistics — Plan and book multi-leg domestic and international travel (~1 trip/month), anticipating buffers, prep materials, and regional stakeholder touchpoints before they're requested
• Stakeholder management — Act as a trusted liaison to senior leaders, investors, and cross-functional partners internally and externally; you represent leaders in every interaction
• Operational continuity — Own expenses, team meeting agendas, action item tracking, and the behind-the-scenes coordination that keeps a large org accountable and moving
• Events & onsites — Lead planning and execution of team onsites, offsites, and executive events with high attention to detail and a sharp instinct for what makes the experience feel intentional
• Special projects — Take on high-impact, time-sensitive projects that cut across the org — from preparing exec briefings to driving cross-functional initiatives on the VP's behalf
• Culture carrier — Champion Samsara's operating principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) and model them every day

Requirements:

• This is a remote role based in the US, however candidates must be able to support west coast hours and be open to travel 1 trip per month
• • 6+ years of experience supporting VP-level or above executives and GTM/Sales experience in a fast-paced environment
• • Proven ability to operate with discretion, sound judgment, and high EQ in sensitive or ambiguous situations
• • Exceptional communication skills — you write, speak, and represent with polish and precision
• • A track record of building systems and processes that scale, not just executing tasks
• • Ability to maintain San Francisco business hours (Pacific Time), regardless of location
• • Flexibility to travel approximately once per month for onsites and executive support
• • Familiarity with enterprise SaaS or high-growth technology environments
• • Comfort with productivity and AI tools (Slack, Notion, Google Workspace, AI assistants)