Requirements

3 or more years of experience administering and supporting Smartsheet Enterprise or comparable workflow automation platforms.
Proficiency in advanced Smartsheet tools including Control Center, Dynamic View, Data Shuttle, Bridge, and WorkApps.
Experience with integrating enterprise collaboration tools across Microsoft 365, SharePoint Online, Power Automate, and Entra ID.
Experience in developing automated data exchange workflows utilizing REST APIs and JSON data structures.
Experience with managing enterprise user provisioning, permission schemes, workspace governance, and security controls.
Experience in diagnosing complex data synchronization discrepancies and architecting interactive reporting dashboards.
Excellent communication skills to lead stakeholder requirement sessions, produce technical documentation, and deliver end-user training.

Responsibilities

Administer, configure, and maintain the enterprise Smartsheet ecosystem, ensuring secure workspace governance and asset stability.
Deploy scalable business process automations utilizing Smartsheet Control Center, Dynamic View, Data Shuttle, and Bridge.
Architect and maintain automated data integration pipelines connecting Smartsheet to Microsoft 365 services and external APIs.
Translate stakeholder requirements into customized sheets, multi-tier approval workflows, automated alerts, and digital forms.
Troubleshoot and resolve platform integration bugs, workflow errors, and data synchronization issues across interconnected systems.
Monitor platform utilization, performance metrics, and workflow effectiveness to identify ongoing optimization opportunities.
Author detailed system documentation, administrative runbooks, and governance procedures while conducting user training.

Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.

Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

For more information about Resourcesoft and our services, please visit our website.

Senior Smartsheet Administrator

Key skills

About this role