IT Project Manager, Business Analyst

Girl Scouts of the USA is a mission-driven organization focused on leadership development for girls and delivers programs through a nationwide network of local councils. The IT Project Manager, Business Analyst plans and manages technology projects, gathers and translates business requirements, coordinates cross-functional dependencies, and ensures deliverables meet budget, schedule, scope, and stakeholder expectations.

Responsibilities:

• Work with business and product owners to scope functional and technical requirements, communicate to relevant stakeholders, and work with teams to deliver them in a successful and timely manager. Create executive level frameworks ,current state, future state roadmaps, process flows and documents to take users ‘on the journey’
• Manage intra- and inter-team dependencies, highlight project blockers and risks and work with cross-functional teams to resolve them
• Partner with business owners, internal teams, and stakeholders to define the project success metrics and roadmap, develop implementation plans and milestones, and measure against metrics
• Effectively IT prioritize project deliverables. Direct and be accountable for Organizational change management within your program domain
• Establishe and implement project communication plans, providing status updates. Collects, analyzes, and summarizes information and trends as needed to prepare project status reports

Requirements:

• Excellent ability to create and contribute to executive level and working frameworks on strategy, status updates and utilize required Project Management Tools
• Ability to create process level roadmaps at both a detailed level and executive level
• Excellent ability to create project plans from start defining clear goals, objectives and milestones working with the team in a fast-moving environment
• Ability to use fit for purpose Project Management tools from both Waterfall and Agile Project Methodologies
• Experience creating and maintaining technical architecture documentation
• Strong Leadership abilities
• Able to use influence management to inspire project team members
• Able to anticipate and remove impediments, provide escalation management and make tradeoffs by balancing business needs with technical constraints
• Ability to oversee planning of projects, programs, and initiatives ensuring consistency and compliance to company processes
• Ability to help define and refine working processes in order to maximize efficiency in constantly evolving environments
• Can create, track and allocate budgets used to prioritize programs and projects and manage resourcing for complete end-to-end planning
• Ability to manage the collaboration of the IT PMO with Platform Engineering, Technical Operations, Customer, Applications, Procurement, Finance, Marketing and additional stakeholders
• Develop solutions that are fit for purpose and achievable within the budget, scope, and on schedule
• The ability to dynamically adapt to shifts in priorities and projects in an ambiguous environment, resolving contention and solving problems across technology and our business partners
• Self-motivated with a strong desire to initiate and drive projects; ability to work independently and in a team
• The ability to discuss technical issues, limitations, requirements, etc. in a way that is understandable to non-technical users
• Effortless collaborator and expert communicator who can work well across and within cross functional teams
• Experience project managing applications and architecture across a wide variety of platforms such as Customer Applications, Infrastructure, Security, Platform Engineering
• Able to lead Agile ceremonies such as daily stand-ups, Sprint Planning, Sprint Reviews and Sprint Retrospectives
• Experience managing external vendors and partners
• Excellent written/verbal communication, presentation, and listening skills, with the ability to present complex technical information in a clear and concise manner to a variety of audiences
• Familiarity with Jira, Confluence, Wrike, MS Teams and other related project management and collaboration tools
• Competency in PowerPoint or similar presentation software
• Competency in Microsoft Excel or similar software
• Competency in Microsoft Power BI or similar software
• Office 365 or similar suites
• Bachelor's degree or equivalent experience
• Minimum of five (5) years' work experience, with at least three (3) years of direct project management experience
• Preferred experience with agile, design thinking, strategy frameworks in application development and technical architecture
• PMP
• Certification in agile (CSM)