Microsoft Dynamics 365 Business Central Senior Project Manager

Western Computer is a Microsoft Solution Partner specializing in Microsoft Dynamics 365 and Power Platform solutions. The Senior Project Manager will lead Business Central implementation and related projects, balancing scope, resources, budgets, schedules, and quality while ensuring customer satisfaction. The role also supports client engagement, reporting, process improvement, mentoring, and project team coordination.

Responsibilities:

• Work with the client to understand their resource capabilities and constraints. Build a project plan taking this into account
• Develop and implement project plans via the Western Computer Project Process
• Ensure project plan and timeline aligns with client goals
• Plan out work and deadlines for the project team
• Define the project scope, goals, and deliverables that support the client's business goals
• Monitor the project budget and hours allocations, making any adjustments as needed
• Organize and facilitate project committee meetings and client meetings
• Approve Project time for payroll processing
• Coordinate with Solution Architect’s to ensure team member tasks are on target with communicated deadlines
• Work with clients on follow up items and provide status updates as outlined in the project plan
• Develop and successfully deliver large scale projects activities including but not limited to scheduling, resourcing, backlog management, and proposal development
• Manage issues and escalations on projects, always demonstrating empathy and strong interpersonal skills
• Monitor applicable reports to track budget, forecasts, and available resources, etc
• Keep reporting up to date and available per the project process
• Build strong and ongoing relationships with the client
• Provide follow-ups and answer questions in a timely and thoughtful manner
• Share client feedback with Practice Managers and suggest areas for continuous improvement
• Participate in Project Process Improvement efforts by providing feedback, suggesting best practices, and assisting with project process implementation
• Provide mentoring and guidance to Project Managers communicating best practices, project methodology, etc

Requirements:

• 7+ years of Project Management experience including all aspects of project lifecycle execution
• Proven experience leading successful full lifecycle Dynamics ERP Implementations
• Strong leadership and communication skills
• Advanced strategic thinking and problem-solving skills
• Solid interpersonal skills with the ability to develop strong relationships with clients and WC team members
• Strong knowledge of Microsoft Dynamics with a focus on Business Central
• Experience with Microsoft's Power Platform