Senior Product Manager

Nava is a consultancy and public benefit corporation working to make government services simple and effective. The Senior Product Manager will lead product vision and delivery for digital government services, partnering with government agencies and cross-functional engineering, design, business, and project management teams. The role focuses on defining product direction, prioritizing work, understanding user needs, and delivering secure cloud-based products in regulated environments.

Responsibilities:

• Define the vision, goals, and measures of success for the products and services you manage
• Work with designers, business analysts, and technical leads to discover and synthesize market research, user needs, business requirements, and technical approaches
• Define the direction, scope, and priority of projects, from high-level initiatives to specific features, user stories, and business metrics
• Work closely with cross-functional teams to develop and ship projects
• Proactively socialize, iterate on, and build buy-in for product initiatives with the team, government partners, and other contractors
• Collaborate with the project management team to prioritize roadmaps and inbound units of work
• Represent Nava’s outcome-centric and user-centric approach in discovery meetings with agencies and contractors
• Understand and communicate the needs of end users and population segments we serve and government partners we work with
• Measure product progress toward business goals or user needs and translate data insights into action
• Make tactical decisions to improve the design, define requirements, and generate stakeholder buy-in for our desired path forward

Requirements:

• Demonstrated experience (10+ years) managing cloud-based products or platforms within federal agencies or similarly regulated environments
• Proven ability to lead cross functional teams and facilitate collaboration across government and contractor organizations
• Strong communication skills for briefing senior leadership, documenting decisions, and engaging diverse stakeholder groups
• Strong understanding of cloud architectures, shared responsibility models, and cloud security frameworks
• Familiarity with AWS, Azure, or other FedRAMP 20x authorized cloud environments
• Ability to interpret security controls, compliance requirements, and technical documentation to inform product decisions
• Experience working within federal IT governance structures, including ATO processes, continuous monitoring, and enterprise architecture reviews
• Bachelor's degree required in Information Technology, Computer Science, Business Administration,Public Administration, Engineering, or a related field
• Legal authorization to work in the United States
• Ability to meet any other requirements for government contracts for which candidates are hired
• Work authorization that doesn't require visa sponsorship, now or in the future
• We have fully remote options if you reside in one of the following states:

Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nevada, North Carolina, New Jersey, New York, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, Texas, Tennessee, Utah, Virginia, Washington, Wisconsin

• Understanding of ED/FSA mission, systems, and regulatory environment preferred
• Relevant certifications strongly desired include Certified Scrum Product Owner (CSPO) or equivalent Agile certification, Project Management Professional (PMP) or PMI ACP, ITIL Foundation, Cloud certifications (AWS, Azure, or equivalent), Security or compliance certifications (e.g., Security+, CCSP), etc
• Advanced degree preferred