Senior Product Manager, Platform

Vultr provides high-performance, affordable cloud infrastructure for enterprises and AI innovators worldwide. The Senior Product Manager will own the Platform product suite, including APIs, developer tools, Console, account management, governance, and operational capabilities. This role will define product strategy, partner closely with engineering and infrastructure teams, and ensure platform launches are programmable, governed, and intuitive.

Responsibilities:

• Own the end-to-end Platform product suite roadmap — covering developer surfaces (REST APIs, Console, CLI, SDKs, Terraform provider, ISOs) and account-level capabilities (Billing, Account Activity, Audit Logs, Regions, IAM, Sub Accounts, Admin, Instance Templates, Custom Images, Startup Scripts, SSH Keys, and Support Tickets)
• Define Vultr's platform and developer experience strategy aligned to infrastructure roadmap, reliability goals, and the needs of both digital-native builders and enterprise customers adopting the cloud
• Drive the customer-facing platform surface across APIs, Console UI, CLI, SDKs — ensuring consistency, completeness, and a coherent experience across all touchpoints
• Own the API as a product — define versioning strategy, deprecation policy, rate limiting, pagination, error handling, and authentication flows that make Vultr's API a first-class developer experience
• Own the Console as a product — drive the web-based control plane experience, working with design and frontend engineering to make complex infrastructure operations intuitive and efficient
• Own the Terraform provider, CLI, and SDKs — ensure our infrastructure-as-code and programmatic tooling stays current with API changes and represents best-in-class developer tooling practices
• Own the account management and governance product surface — Billing, IAM, Sub Accounts, Audit Logs, and Admin tools that give customers control over access, spending, and compliance posture
• Own the operational product surface — Regions, Instance Templates, Custom Images, Startup Scripts, SSH Keys, and Support Tickets that customers use daily to manage and automate their infrastructure at scale
• Work closely with engineering on technical tradeoffs across API design, authentication flows, rate limiting, caching strategies, SDK generation, CLI architecture, and Console frontend performance
• Build products for two customer profiles — digital-native builders who want speed and simplicity, and enterprise adopters who need IAM, audit trails, sub-account governance, and programmatic control
• Ensure new infrastructure and platform launches are API-first and Console-ready by design through strong partnership with compute, network, storage, security, and AI teams
• Define and measure platform health metrics — API availability, latency, error rates, SDK adoption, Console task completion rates, CLI active usage, and developer satisfaction
• Stay current on modern platform engineering trends, including API design patterns, SDK generation, developer portals, infrastructure-as-code, identity and access management, and the evolving state of cloud developer experience

Requirements:

• 7+ years of product management experience in cloud infrastructure, developer platforms, infrastructure-as-code, or API products
• Deep understanding of platform engineering — you've designed, shipped, or maintained APIs, CLIs, SDKs, or developer tools at scale
• Experience defining product strategy and roadmaps for platform or developer-facing products at scale
• Experience with cloud account management and governance products — billing, IAM, audit logging, sub-accounts, or equivalent enterprise access control systems
• Strong technical background — ability to engage with engineering on API design, authentication flows, rate limiting, SDK architecture, and frontend performance
• Experience with infrastructure-as-code ecosystems — Terraform, Pulumi, CloudFormation, or similar
• Track record of shipping developer-facing products with measurable impact on adoption, task completion time, or developer satisfaction
• Experience with cloud provider platforms — you've worked on or extensively used AWS, GCP, Azure, DigitalOcean, Linode, or similar. You know what good and bad cloud UX feels like
• Experience with API lifecycle management — versioning, deprecation, backward compatibility, and developer communication
• Experience working across cross-functional teams (engineering, design, marketing, sales) in a fast-paced environment
• Excellent written and verbal communication skills, with the ability to translate complex technical concepts for diverse audiences
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience)