Product Manager - Veeva Clinical Operations

Veeva Systems is a mission-driven industry cloud company serving the life sciences industry. The Product Manager will drive features and enhancements for the Vault Clinical Operations suite, managing the product lifecycle, gathering requirements, prioritizing the backlog, and supporting cross-functional teams. The role also involves tracking usage metrics and staying aligned with clinical trial regulations and industry updates.

Responsibilities:

• Execute the end-to-end product lifecycle for specific features within the Vault Clinical Operations suite, from concept to release and iteration
• Engage directly with customers, domain experts, and internal stakeholders to gather business requirements and understand clinical workflows
• Author clear feature specifications, user stories, and acceptance criteria for Engineering, QA, and UX design teams
• Manage and prioritize the product backlog, balancing customer requests, enhancements, and strategic initiatives
• Serve as an application expert, educating Sales, Solution Consultants, Professional Services, and Support teams through documentation and product demos
• Track key usage metrics to evaluate feature performance and inform data-driven product decisions
• Stay aligned with regulatory guidelines and industry updates impacting clinical trial management

Requirements:

• 3+ years of Product Management experience, preferably within B2B enterprise SaaS applications
• Proven track record of managing product features through the development lifecycle to successful launch
• Experience working within an agile software development environment
• Strong communication and cross-functional collaboration skills with the ability to articulate clear product requirements
• Analytical mindset with strong problem-solving capabilities
• Commitment to professional integrity and ethical decision-making
• Ability to travel up to 15% for customer research and internal events
• Domain knowledge in clinical operations (e.g., eTMF, CTMS, SSU, or CDMS) from a pharma, biotech, CRO, or life sciences technology vendor
• Experience in regulated industries (e.g., GCP, 21 CFR Part 11)
• Familiarity with the Veeva Vault Platform