Wintel and IDAM Managed Services SME

Job Description :

• Administer and support Windows Server environments.
• Perform server monitoring, troubleshooting, patching, and maintenance.
• Manage Active Directory, DNS, DHCP, Group Policy, and related services.
• Troubleshoot server performance, availability, connectivity, and application issues.
• Perform user, group, and computer account administration.
• Support Windows server builds, migrations, upgrades, and decommissioning.
• Manage security patches and vulnerability remediation.
• Support backup, restore, and disaster-recovery activities.
• Monitor server capacity, CPU, memory, storage, and system health.
• Troubleshoot authentication and domain-related issues.
• Maintain infrastructure documentation and operational procedures.
• Participate in incident, problem, change, and major-incident activities.

Required Skills

• Strong Windows Server administration experience.
• Active Directory, Group Policy, DNS, and DHCP.
• PowerShell scripting and automation.
• Windows patching and vulnerability management.
• Server monitoring and troubleshooting.
• Knowledge of VMware/virtualization environments is preferred.
• Knowledge of backup and disaster-recovery processes.
• ITIL/ITSM experience preferred.