Infrastructure Engineer

Location: Moline (Township), IL Salary: $25.00 USD Hourly - $26.00 USD Hourly Description:
Job Title: Computer Support Associate I

Location: Moline, IL

Duration: 1+ Year

Up to 25% travel time as this position supports the Deere Training and Demo sites as well.

Responsibilities:

• Provide onsite technical support for desktop hardware, software, printers, and conference room equipment
• Perform routine tasks such as imaging computers, replacing printer toner, and resolving ServiceNow tickets
• Support asset lifecycle management including deployments, updates, and disposal of outdated equipment
• Maintain documentation including contact lists, process logs, inventory records, and service reports
• Troubleshoot issues using established procedures and escalate when necessary
• Monitor and maintain equipment, supplies, and data records to support operations

Requirements:

• Minimum 1 year of IT support experience
• Valid U.S. driver's license (must be able to travel and rent vehicles)
• Experience in deskside/desktop support
• Familiarity with AV systems and conference room technology
• Strong written and verbal communication skills
• Associate or bachelor's degree preferred but not required

Medical, dental, and vision insurance are available to qualified candidates who meet eligibility requirements.
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