Virtual Hotel Customer Service Coordinator

Careers In Travel | Destination Planners is seeking a Virtual Hotel Customer Service Coordinator to support clients with lodging arrangements for leisure, group, and business travel. The role involves recommending hotels, confirming reservations, managing booking changes, communicating with clients, and maintaining accurate records.

Responsibilities:

• Understand client needs and travel preferences
• Provide hotel recommendations and confirm reservations
• Manage booking changes and follow-up communication
• Keep detailed, accurate client records

Requirements:

• Organized and dependable
• Comfortable with digital tools and remote communication
• Friendly, professional demeanor
• Willingness to learn the travel booking process