Software Engineer - IAM (Java)

New Relic develops an observability platform that helps companies monitor and optimize complex digital applications. The Software Engineer will build and operate authentication services, APIs, and internal tooling for identity and access management, while supporting reliability, security, incident response, and collaboration across engineering and product teams.

Responsibilities:

• Use AI coding assistants daily, for implementation, debugging, and code review, as a normal part of how the team ships code
• Build and operate authentication services, including SSO (SAML, OIDC), OAuth2/OIDC token issuance, session and token lifecycle, SCIM-based user provisioning, and bot/fraud defense, for both direct login and enterprise SSO customers
• Build APIs and internal tooling that let other engineering teams and internal stakeholders manage and troubleshoot user data and access controls
• Collaborate closely with product management, product design, and your engineering team to solve complex use cases
• Participate in the team's on-call/hero rotation: triage production incidents, investigate access, authentication, and authorization issues reported by other teams and customers, and turn resolutions into runbooks
• Investigate and fix reliability, data-integrity, and security issues in production systems, including routine dependency and container vulnerability remediation

Requirements:

• 1+ years of experience building and shipping reliable software services
• Expertise in backend languages; our services span Ruby, Java, and others
• comfort writing and reasoning about SQL against relational databases
• Strong collaboration and communication skills, especially explaining technical tradeoffs to non-technical stakeholders
• Comfort working alongside AI coding assistants for day-to-day development, this team uses them as a core part of the workflow
• Ruby or Java preferred
• Experience with data models and managing data at scale
• Experience working with Identity and Access Management protocols (SCIM, OAuth2, SAML, or OIDC)
• Experience working with GraphQL APIs
• Experience working with observability tools and platforms
• Experience working in the public cloud (AWS, Azure, and/or GCP)
• Experience working with container technologies such as Kubernetes and Docker