Senior Product Manager

Array is a financial innovation platform that helps digital brands, financial institutions, and fintechs bring consumer products to market through credit, identity monitoring, privacy protection, and financial advertising solutions. The Senior Product Manager will own and optimize front-end product experiences, improve conversion and onboarding, analyze user data, and develop product strategy for B2B2C and consumer-facing products. The role partners with leadership, product managers, engineers, and operational teams to drive customer acquisition, retention, and product performance.

Responsibilities:

• Own and optimize the front-end experience of the product, with a focus on increasing conversion rates and user engagement
• Drive improvements in user onboarding and application flows, ensuring the best possible experience for customers
• Analyze user feedback and data to make informed decisions that enhance product performance and drive higher conversion
• Collaborate with cross-functional teams to ensure alignment between business needs, user expectations, and product goals
• Develop and implement initiatives to improve customer acquisition and retention, focusing on organic growth and return on spend
• Build a cohesive strategy to optimize the B2B2C product journey, maximizing the effectiveness of both business and consumer touchpoints
• Partner with other Product Managers and engineering teams to develop a compelling vision, strategy, and roadmap
• Work with product and engineering to clarify, triage, and prioritize bugs
• Assess risk and come up with well thought out solutions to eliminate any roadblocks for the team in accomplishing tasks on the product roadmap
• Maintain a habit of using AI tools to think, build, and ship faster—it's your default, not an afterthought

Requirements:

• 6+ years of experience in a technically focused product management role; experience building products that shipped to market
• Strong technical background: Computer Science or software engineering experience would be great
• must have experience writing in SQL and synthesizing data on your own
• Experience managing a consumer-facing app or product, with a focus on front-end conversion rate optimization
• Proven ability to grow key user metrics (e.g., users, monthly active users) through specific initiatives related to onboarding or user flow
• Expertise in managing product experiences for D2C or B2B2C models, with a focus on improving user-facing interactions
• Familiarity with identifying and addressing barriers to conversion and making data-driven decisions to boost performance
• Ability to understand and navigate B2B2C complexities, balancing the needs of both business partners and end users
• Strong understanding of consumer company metrics such as CAC, conversion rate, and ROI, with experience avoiding excessive reliance on paid ad spend
• A belief that AI is reshaping work, you instinctively use it to accelerate everything you do
• Computer Science or software engineering experience would be great