Business/Systems Analyst - Workday (contract)

KPMG US is seeking a contractor for a Business/Systems Analyst - Workday role focused on post-production managed services. The role is responsible for leading analysis, design, configuration, delivery, and support of Workday solutions while coordinating with clients and offshore teams to drive optimization, resolve issues, and improve processes.

Responsibilities:

• Execution of the day-to-day activities of Workday managed services engagements for a variety of post-production clients including enhancement and optimization initiatives, break/fix support, release management, new feature deployments, process improvement and road mapping activities
• Ensure client satisfaction and timely delivery and collaborate with clients to strategize and drive goals forward post-production
• Support cross functional teams to resolve issues and deliver solutions. Lead the analysis, design, configuration, and delivery of the Workday solution
• Coordinate work handoffs with offshore team including traceability of client updates and work in progress. Act as point of contact for client to discuss support needs during US business hours
• Act as functional subject matter expert during sales and proposal activities as well as on KPMG Value Optimizations, assessing tenant to identify optimization opportunities for clients to realize value out of Workday investment
• Mentor and upskill junior resources both onshore and offshore
• Uphold KPMG’s values of integrity, excellence, professionalism, and accountability, contributing to a respectful and inclusive team culture

Requirements:

• A minimum three years of recent client facing experience in area of Workday Integrations
• Experience should include support of Workday clients for a managed services organization and/or participation in at least one full-scale implementation of Workday Integrations
• Required Workday certification/skills in Workday Integrations (EIB, Core Connector), Studio, and ability to write and troubleshoot XML/XSL
• Understanding of ITIL framework, ITSM and service desk management
• Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders
• Understanding of process reengineering, designing and implementing business performance management enhancements including process workflow, approvals and reporting
• Ability to stay updated with Workday features, tools, and best practices through continuous learning and training
• Bachelor's degree from an accredited college/university
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future
• All applicants must be authorized to work in the U.S. without the need for employment-based visa sponsorship now or in the future
• Preferred certification/skills in Advanced Reporting and BIRT, and Orchestrate
• MBA or MIS from an accredited college/university is preferred