Product Manager (Outbound) - Identity

Abnormal AI is seeking a Product Manager (Outbound) to lead the field motion for its Identity Threat Protection and Account Takeover Protection products. The role will validate messaging, conduct customer deep dives, analyze adoption and competitive patterns, and collaborate with Product Management, Product Marketing, and Sales to build repeatable field playbooks and positioning.

Responsibilities:

• Own the field motion for Identity Threat Protection: demos, deep dives, and POVs with prospective and existing customers
• Test and refine messaging hypotheses in live deals alongside Sales Engineers, and diagnose competitive loss reasons
• Collaborate with PM and PMM to build out a proven, repeatable field playbook, grounded in pattern analysis across accounts
• Lead standing ownership of the identity product area within OPM, carrying it forward permanently as the product moves through its lifecycle
• Run adoption diagnostics on identity features and support technical evaluations in competitive renewals
• Partner with Product Marketing as a standing collaborator on identity messaging and competitive positioning as new pressures emerge and the product/competitive landscape shifts

Requirements:

• 4+ years in Product Management or Solutions/Sales Engineering, with demonstrated depth in identity security (IAM, IGA, PAM, or SSO/authentication). This domain knowledge is a firm requirement; the learning curve in front of a customer's security team is not one we can afford
• Experience working in a pre-launch or early-stage product environment before a playbook existed, with a specific program, motion, or deliverable built from scratch to show for it
• Strong written and verbal communication; credible in front of technical buyers and security teams, equally comfortable in a live customer deep-dive and an internal roadmap review
• High operational excellence and ownership: you've taken a field observation from raw signal to a documented recommendation that a PM or GTM team acted on
• Strong analytical skills, with the capacity to reason through ambiguous problems and make effective, well-justified recommendations
• Direct experience with account takeover (ATO), session/privilege abuse, or identity-based attack patterns specifically
• Prior involvement in a new-product launch, early-access program, or beta motion
• Experience running or presenting in structured cross-functional forums (POV reviews, launch/GTM syncs)
• Familiarity with identity platforms such as Okta, Microsoft Entra, SailPoint, BeyondTrust, or Ping Identity
• Comfort using AI tools to synthesize patterns across large sets of qualitative input (support tickets, call transcripts, win/loss notes)
• Prior startup experience