Junior Website Product Specialist

Junior - Website Product Specialist to support the team in the execution of brand website initiatives on digital marketing platform This role is focused on hands-on delivery of approved website updates, coordination of launch activities, and support of day-to-day site operations for assigned franchise(s).

The Contractor, Website Product Specialist will work closely with Brand Marketing, agency partners, Analytics, Marketing Operations, and Technology teams to help move website work through established processes efficiently and accurately. This role is execution-oriented and well suited for a professional who can operate independently, manage multiple priorities, and support web projects in a fast-paced, highly matrixed environment.

Primary Responsibilities
Execute approved website updates, content changes, and enhancements for assigned brand site(s)
Coordinate with internal stakeholders and agency partners to support website deliverables through the implementation process
Assist with launch readiness, release coordination, and post-launch follow-up
Support content authoring, QA, and MRP submission for in-scope website updates and priority requests
Help maintain governance processes, workflow documentation, and execution standards
Partner with analytics and marketing teams to support tagging, reporting, and performance monitoring
Contribute to testing and optimization efforts, including A/B test coordination and basic analysis support
Assist with personalization and targeted content initiatives as directed
Monitor site operations and escalate issues to help maintain stability and performance
Help identify practical solutions to remove roadblocks and keep projects moving

Support continuous improvement efforts to streamline web workflows and increase efficiency

Qualifications Required
3 5 years of experience in website operations, digital marketing, content management, web coordination, or a related field
Experience working with marketing, agency, and technical partners in a matrixed environment
Working knowledge of enterprise CMS platforms, preferably Adobe Experience Manager or similar systems

Familiarity with website content updates, QA processes, and launch support
Understanding of Agile or iterative digital delivery processes
Experience with web analytics tools such as Adobe Analytics and/or Google Analytics
Strong project coordination, communication, and organizational skills
Ability to work effectively with both technical and non-technical stakeholders

Preferred
Experience supporting personalized content, testing, or digital optimization initiatives
Familiarity with SEO best practices and web governance
Experience with Adobe Experience Cloud tools
Working knowledge of project management tools such as Jira, Smartsheet, MS Project, or similar tools