Software Engineer, Applied AI (Staff)

Lightfield is reimagining CRM as a world model of a business using AI to help teams anticipate events, make decisions, and take action. The Staff Software Engineer, Applied AI will develop LLM-powered product experiences, build and optimize AI assistants, RAG pipelines, and agent architectures, and shape technical direction while mentoring engineers.

Responsibilities:

• Collaborate with product leaders to identify customer problems, scope requirements, and implement LLM-powered solutions
• Apply LLMs as reasoning engines to build domain-specific AI assistants
• Create and enhance prompts, applying techniques like few-shot learning and chain-of-thought
• Develop and optimize end-to-end RAG pipelines and agent architectures to leverage public and proprietary data
• Improve end-to-end AI agent quality (e.g. relevance, fidelity, latency) via empirical evaluation and iteration
• Build and enhance systems and tools that enable high-velocity experimentation (e.g. LLM-powered automated evaluation) and customized product experiences
• Stay at the forefront of AI research and incorporate state-of-the-art techniques
• Shape technical direction and best practices for AI application development at Lightfield
• Help build a world-class engineering team by recruiting and mentoring teammates