Data Analyst Claims

Mercury Insurance provides insurance products and services and is hiring a Data Analyst, Claims. The role interprets complex Claims Department data, identifies trends and patterns, and delivers reports, dashboards, visualizations, and recommendations to support business decisions.

Responsibilities:

• Works with claims leaders and independently to identify and provide data support to recognize opportunities. Collaborates with other departments in Claims and other divisions of the company (Product, U/W, IT Domain Teams, etc.) on implementing solutions to business problems. Supports claims projects by applying general knowledge of the business area processes, including best practices
• Retrieves data from various sources and prepares data for analysis. Reviews data for accuracy and revises methods of data retrieval when necessary. Prepares reports, graphs and charts based on research and analyses. Analyzes data and identifies trends in data to provide meaningful suggestions and recommendations to leadership. May assist with forecasting future claims activity to plan for future risks. Serves as a contact for basic reporting needs/issues and on demand reports
• Communicates proactively, clear, and consistently with SME’s and leadership in the various claims operations to understand each job function. Through this communication, the employee will be expected to increase the breadth of their understanding of the processes associated with these operations, and of the various KPI’s that drive business results
• Creates presentations breaking down problems identified, potential solutions. Develops spreadsheets and visual tools for management use. May attend management meetings to present findings and recommendations. The encumbent should have a strong background in creating and explaining meaningful graphs and also be skilled at assembling and delivering presentations
• Coordinates and executes reporting; directs and supports underwriting users/leaders in identifying data needed for reporting using Guidewire Database, NextGen Database, and Enterprise Data Warehouse
• Regular attendance at work on a full-time schedule of at least 8 hours and 40 hours per week
• Other functions may be assigned

Requirements:

• Worker characteristics are normally acquired through the successful completion of a Bachelor's degree in an analytical concentration, such as math, statistics, engineering
• SAS and SQL Training
• Master's degree is required in lieu of work experience
• At least 3 years experience of insurance related experience preferably in an analytical role, or equivalent combination of education and experience
• Advanced proficiency in SQL required
• Proficiency in PowerBI and other data visualization tools
• Knowledge of statistics and general model building/validation procedures required
• Strong data skills and ability to work with massive datasets
• Good problem-solving skills required
• Good analytical and critical thinking required
• Strong attention to detail and accuracy
• Excellent written and verbal communication skills required
• Work requires professional written and verbal communication skills and the ability to present findings on underwriting data projects
• Must have the ability to produce quality work within tight timeframes, simultaneously manage multiple projects and the ability to work in a team setting
• Requires the ability to work a flexible schedule and travel as needed, which may require overnight and/or weekend stays
• Requires the ability to adhere to the Company's privacy policy due to the sensitive nature of information handled in this position
• Experience with Python and/or R a plus