Sr Technical Support Analyst - IT Hardware Asset Analyst

Hi,

Greetings from DIA SOFTWARE SOLUTIONS LLC!

We reaching out about an exciting Direct client opportunity with one of our clients. Please review the requirements and let me know if you are interested in this position?

Direct client Req:: Need Sr Technical Support Analyst - IT Hardware Asset Analyst ,Onsite, VA

PLEASE SEND THE RESUMES TO SKUMAR AT DIASOFTWARESOLUTIONS DOT COM !

Job Description:

• Coordinate the transfer of IT assets between business units with 5 to 7 business days.
• Generate, distribute, & review weekly IT asset management reports.
• Complete ITSM tickets within 7 - 10 business days.
• Monitor the ITSM IT Asset Management queue on a daily basis.
• Updating notes with clear and accurate information to insure that the life cycle of the ticket accurately captured.
• Correctly Managing ITAM Queue
• Assist With Asset IMAC and PC Refresh process
• Perform periodic inventories and usage monitoring of all IT assets and record all findings, changes, physical location, and incidences of support for the Technology Services department
• Track and maintain copies, Hardware warranties, maintenance agreements, and lease and vendor contracts to include contract expirations.
• Assist in tracking and maintain software licenses Perform periodic software audit of installs on desktops, servers, network equipment.
• Assist in the Reconcile process of Software repository with ISO Approval list on a semiannual basis.

Fill the above skills in the below box and have consultant to complete

SKILLS MATRIX

Skill

Required

Amount of Experience

Experience

IT Asset Management

Required

2 Years

Hardware Inventory Management

Required

2 Years

ITSM/Ticketing System

Required

2 Years

Microsoft Excel

Required

2 Years

Asset Lifecycle Management

Required

2 Years

Software License Management

Required

1 Years

Inventory Auditing

Required

1 Years

Must be able to lift, pull or push 50lbs as a regular part of the job duties.

Required

1 Years

DIA SOFTWARE SOLUTIONS LLC.

SRAVYA| DIA SOFTWARE SOLUTIONS LLC.

Direct: Five One Two Seven Six Eight Seven Eight One Zero

DIA SOFTWARE SOLUTIONS is an Affirmative Action/Equal Opportunity Employer that supports workplace diversity. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, marital or family status, sexual orientation, gender identity, or genetic information. All Dia soft staff must be able to demonstrate the legal right to work in the United States. DIA SOFTWARE SOLUTIONS is an E-Verify employer