Project Manager

Billtrust is a provider of B2B accounts receivable workflow and payment software with AI-powered solutions across the full accounts receivable lifecycle. The Project Manager leads multiple technical and SaaS implementation projects, managing resources, schedules, quality, client relationships, risks, deliverables, and project execution through the full life cycle.

Responsibilities:

• Discuss project requirements based on client’s statement of work (SOW), and have an understanding of data file specifications, data elements, and file transmission protocol
• Use communication and leadership skills to establish a common understanding of project timeline, milestones, and expectations on delivery across internal and external teams
• Develop and maintain a comprehensive project plan using project management software and execute all stages of the implementation
• Host weekly status meetings with clients and proactively track, plan, and report on implementation progress, including hours utilized and targeted go-live date
• Assess project issues and identify solutions to meet productivity, quality and customer goals
• Monitor change requests and prevent unapproved requirement modifications that result in scope creep
• Communicate as needed with third party providers, and effectively manage client expectations
• Manage revenue and profit responsibility for projects under direct management
• Provide consultative direction, employ good judgment and work in partnership with clients to resolve any potential conflicts or concerns during project execution
• The candidate will have significant input and responsibility for quality and timeliness of all project deliverables

Requirements:

• 3-7 years of experience in full life-cycle management of medium to large scale technical/SaaS projects
• Proven success as a leader, independently managing complex initiatives, external customers and internal stakeholders
• Experience managing SaaS Projects and/or IT projects, with the ability to discuss both technical and business project requirements
• Critical thinking to analyze complex situations and independently determine the appropriate course of action
• Strong skills and experience in issue resolution, with the ability to influence team members and other stakeholders, and the ability to conduct difficult negotiations
• Strong sense of urgency and proven background meeting stringent timelines for project deliverables
• Ability to quickly learn organization structure, numerous product offerings, and product configuration options
• Ability to proactively identify and address project risks and issues
• Excellent organizational skills to manage multiple projects concurrently
• Excellent written and oral presentation skills to conduct client and status meetings
• Experience with Project Management Tools to execute under accelerated timeframes
• Bachelor's Degree, with a technology or business emphasis, or equivalent education/experience
• Project Management Professional (PMP) certification preferred