Senior Software Engineer - Session Replay | USA | Remote

Grafana Labs builds Grafana Cloud, an observability platform that helps organizations ensure reliability, resolve incidents faster, and optimize telemetry at scale. The Senior Software Engineer will provide technical leadership for Session Replay, evolving frontend, backend, and data systems while designing scalable session-data storage, ingestion, querying, and cross-product investigation workflows.

Responsibilities:

• Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems
• Drive the evolution of our backend architecture, including:
• Designing systems around columnar/analytical data storage for large-scale session data
• Defining data models, ingestion pipelines, and query patterns
• Lead the design of investigation workflows, connecting replay with logs, metrics, traces and other telemetry across Grafana Cloud
• Make high-leverage architectural decisions that impact multiple teams and products
• Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences
• Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully
• Improve engineering standards, patterns, and operational practices within the team
• Mentor engineers and help grow technical leadership within the team

Requirements:

• This is a remote position. We are looking for candidates in the USA time zones

• • You are comfortable working in a remote-first company; communication is key
• • For us, working together means being collaborative, friendly, kind, and respectful. We operate by consensus. You can contribute to a discussion, disagree constructively, and commit to the team's decision. You are able to communicate design decisions clearly in written and spoken English
• • Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs)
• • You are comfortable owning features in ambiguous problem spaces. We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial
• • You have a good understanding of a software development process that takes a user-centered approach. You easily build an understanding of the users' context and goals which will help you build the right solution with the maximum value
• • You enjoy working on complex solutions – Grafana is a highly technological solution and has avid followers who rely on it every day and who care deeply about their workflows. You value code maintainability, readability & automation
• • You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't
• • Experience with columnar/analytical databases
• • Experience with observability tools (Grafana, Datadog, New Relic, Sentry, etc.)
• • Experience building debugging or developer-focused tools
• • Familiarity with privacy, security, and access control in data-heavy systems
• • Experience working on performance-sensitive systems (large datasets, real-time queries, session data)