Technical Product Manager - AI

Fortra is seeking a strategic AI Product Manager to define, build, and launch AI-powered software products. The role leads AI market analysis, product strategy and planning, responsible AI delivery, product releases, customer pilots, and cross-functional collaboration with engineering, data science, design, security, legal, sales, and marketing teams.

Responsibilities:

• AI Trend Analysis, monitoring advances in artificial intelligence, machine learning, generative AI, agentic workflows, and the evolving regulatory landscape to identify opportunities and risks
• Develop hands-on, in-depth knowledge of AI products and maintain analysis of their capabilities, model approaches, data practices, strengths, and limitations
• Conduct market research, customer interviews, and usability studies to identify high-value AI use cases and unmet needs across target segments
• Evaluate data, model, platform, security, and partner capabilities to determine the most effective path to deliver an AI solution (build, buy, or partner)
• Define priority user workflows and translate validated problems into clear product requirements, including AI behavior, data needs, quality expectations, and human-in-the-loop experiences
• Define and manage AI product roadmaps, balancing customer value, technical feasibility, and responsible AI considerations
• Establish success metrics and evaluation plans for AI experiences, including quality, adoption, reliability, safety, and business impact
• Partner with engineering, data science, design, security, and legal teams to drive AI product development to on-time, high-quality completion
• Lead and support customer pilots, beta testing, and launch readiness for AI-powered products and features. Document feedback, monitor quality and safety signals, and recommend improvements
• Train Sales and Partners on AI product use cases, capabilities, limitations, and responsible-use guidance
• Provide market, solution, and responsible AI guidance to support Marketing, Sales, Customer Success, and Technical Support content planning
• Other duties as assigned

Requirements:

• Bachelor's Degree in a technical, business, or related field, or equivalent professional training or certificate
• 5-10 years of product management, software development, data, or AI/ML product experience in an enterprise software company
• Working knowledge of AI/ML and generative AI concepts, including model capabilities, limitations, evaluation, and data considerations
• Strong problem-solving skills along with excellent verbal and written communication skills; ability to explain AI concepts clearly to technical and nontechnical audiences
• Ability to effectively and productively interface with customers and translate customer needs into actionable AI product requirements
• Experience leading cross-functional teams that include engineering, data science or machine learning, design, security, legal, product, sales, and marketing staff