Member of Technical Staff, Agents

Hey Noah builds an autonomous AI assistant for executives that performs work over text and voice, including booking meetings, emailing clients, and making phone calls. The Member of Technical Staff will build and improve agent capabilities, evaluate performance, diagnose production failures, and develop reliable fixes and recovery systems for real-world use.

Responsibilities:

• Agents that finish the job. Done means an executive hands off real work and it gets done end to end, without them checking
• Make "right nearly every time" measurable. Done means that for anything the agent does, we know how often it gets it right, and we trust that number
• New kinds of work, proven before launch. Done means the agent takes on tasks it couldn't do before, in the tools executives already use, and the evidence says it's ready before anyone relies on it
• Turn failures into fixes that stay fixed. Done means a failure in production becomes a proven fix quickly and never comes back
• Find the unknown unknowns. Done means you own detection at scale, using tools like Braintrust and Raindrop to catch both the failure patterns we already know and the long tail we haven’t seen yet, before an executive notices
• Recovering on its own. Done means that when a tool or site fails, the agent still gets the job done
• Make agent improvement a repeatable science. Done means any engineer can change the agent, measure the effect, and know whether it's better