Collections Specialist

At Client, a Collector is responsible for communicating consistently with the bank's customer base in delinquent status to discuss and resolve their accounts to the department/bank's satisfaction.

Responsibilities include but are not limited to:

• Skip-trace to obtain information to locate customers and/or collateral through low-level investigation.
• This includes researching credit reports, Accurint, credit applications and internet sites as warranted.
• Trouble-shoot to resolve customer issues.
• Update customer information to maintain viable points of contact with our customers.