Senior Enterprise Program Manager – Custom Networks & Infrastructure

The client is a communications company seeking a Senior Enterprise Program Manager to lead strategic Custom Networks and Infrastructure initiatives. The role owns end-to-end program execution, governs scope, schedules, budgets, risks, dependencies, and customer commitments, and leads cross-functional teams and executive stakeholders across complex deployment programs.

Responsibilities:

• This role as a Sr Project Manager serves as the enterprise program management leader for strategic Custom Networks initiatives
• The successful candidate will own end-to-end program execution from initiation through closeout, including scope definition, baseline development, integrated planning, deliverable management, risk mitigation, dependency management, governance, financial oversight, and customer commitments
• This individual will align executive stakeholders, lead cross-functional teams, and drive program outcomes across complex deployment initiatives spanning multiple organizations, regions, vendors, and customers
• Own end-to-end accountability for program scope, deliverables, schedule, cost, risk, quality, and customer commitments
• Develop and maintain integrated program baselines including scope, schedule, cost, milestones, resources, and deliverables
• Govern baseline changes through formal change control processes and executive approval mechanisms
• Identify, manage, and resolve cross-functional dependencies across Operations, Engineering, Construction, Product, Finance, Sales, and Customer organizations
• Drive executive governance forums, steering committees, and operational reviews while serving as a trusted advisor to leadership and cross-functional stakeholders to align priorities, decisions, and execution
• Lead organizational and deployment change management efforts, ensuring stakeholders understand changes, impacts, required actions, and adoption strategies necessary for successful program delivery
• Drive portfolio prioritization and resource planning discussions across competing initiatives
• Govern deployment data integrity, ensuring accuracy, transparency, and alignment between schedule data, deployment intent, and business commitments
• Leverage analytics, predictive insights, and structured risk analysis to identify issues early, evaluate impacts and trade-offs, develop mitigation strategies, and provide actionable recommendations to leadership
• Partner closely with Cost Controls to monitor budgets, forecasts, risks, and variances; assess financial impacts associated with schedule shifts, change requests, incentives, and penalties
• Deliver clear, concise, audience-tailored communications on progress, risks, escalations, and successes; ensure actions, owners, and due dates are defined and tracked
• Drive continuous improvement through process standardization, lessons learned, automation, modern tools, and AI-enabled insights that improve efficiency, predictability, and decision-making
• Set clear standards, coach best practices, and foster a culture of accountability, ownership, and growth

Requirements:

• PMP, PgMP, PRINCE2, Agile, Scrum Master, or equivalent project management certification
• Knowledge of fiber, data center, or custom network deployment environments
• Program Governance, and Strategy & Roadmap Development
• Integrated Planning & Baseline Management
• Scope & Deliverables Management
• 7+ years leading large-scale, cross-functional programs with accountability for delivery outcomes
• Demonstrated experience delivering enterprise telecommunications, infrastructure, network deployment, construction, technology, or transformation programs
• Experience managing strategic programs with executive visibility and significant business impact
• Proven ability to influence decisions at the Director, VP, and executive levels without direct authority
• Expert knowledge of scope management, integrated planning, baseline management, change control, and program governance
• Strong expertise in risk management, issue management, dependency management, and executive escalation management
• Experience establishing PMO governance frameworks and delivery standards
• Experience managing multi-workstream programs involving multiple organizations and stakeholders
• Strong financial acumen and experience evaluating cost, schedule, and business tradeoffs
• Exceptional executive communication, facilitation, and stakeholder management capabilities