Sr. Product Manager - Credit, Compliance & Fraud

NCC is building next-generation credit, compliance, and fraud capabilities for automotive retail. The Senior Product Manager will own the product roadmap, develop and launch differentiated data and AI-driven offerings, manage bureau relationships, engage directly with dealers, and drive commercialization and measurable business impact.

Responsibilities:

• Ownership of NCC’s credit, compliance, and fraud product roadmap
• Identify, validate, and launch new offerings that create meaningful differentiation and dealer value
• Own bureau relationships and position strategic foundation for innovation and differentiation
• Maintain a continuous view of the market, competitive landscape, and emerging offerings to inform strategy and strengthen positioning
• Drive the transition from raw data to intelligence-driven products and insights
• Develop and maintain a clear, forward-looking product roadmap aligned to business goals
• Identify new product opportunities through customer discovery, market analysis, and data insights
• Maintain a strong, ongoing view of the competitive landscape, market trends, and emerging offerings to inform product positioning and strategy
• Meet with dealers regularly, including on-site at dealerships, to understand their workflows, uncover pain points, and validate concepts before scaling
• Lead the end-to-end product lifecycle: ideation → validation → build → launch → iteration
• Use AI throughout the product process, from discovery and analysis to prototyping, and identify where AI can unlock new value for dealers and lenders
• Partner with product and engineering teams to build scalable, high-impact data products
• Collaborate closely with the Complete Credit SaaS Product Manager, engineering, and go-to-market teams to identify, shape, and bring new opportunities to market
• Work closely with sales to ensure strong product-market fit and commercialization
• Define and drive pricing, packaging, and monetization strategies for new offerings
• Continuously evaluate performance and refine the roadmap based on adoption, usage, and revenue impact

Requirements:

• 6–10+ years in product management of credit, compliance, fraud, or related data products
• Experience building or managing decisioning platforms, risk-driven solutions, or similar products
• Experience working with consumer credit, fraud, identity, or risk-related data sets
• Automotive retail experience, ideally working directly with or inside dealerships, with a solid understanding of day-to-day dealer operations
• Understanding of the lender environment and how credit shapes a dealer's operations, from desking and F&I to lender approvals and funding
• Familiarity with third-party and proprietary data sources and how to translate them into product value
• Proven ability to take products from concept → validation → launch → scale
• Strong commercial instincts—understands how products drive revenue, adoption, and differentiation
• Ability to work cross-functionally with product, engineering, and go-to-market teams
• Comfortable operating in a fast-moving, build-oriented environment
• Willing to travel regularly to meet with dealers on-site
• Hands-on AI experience: uses AI tools in your own day-to-day work, has built or shipped products with AI capabilities, and has a clear point of view on where AI creates new product opportunities