Customer Project Manager

Philips is a health technology company focused on improving access to quality healthcare. The Customer Project Manager leads complex healthcare implementations across patient monitoring, therapeutic care, IT, and capital equipment, coordinating cross-functional teams and hospital stakeholders. The role manages project plans, scope, risks, resources, and delivery outcomes to ensure successful implementations and an exceptional customer experience.

Responsibilities:

• Coordinate, lead, and motivate cross‑functional internal and external sales, clinical, and technical teams in partnership with hospital‑assigned project managers and key stakeholders
• Develop and manage comprehensive project plans using Philips project management methodology and tools
• Create and maintain detailed work breakdown structures (WBS) to define scope, deliverables, and execution timelines
• Lead change, risk, communication, stakeholder, and resource management planning to ensure project alignment and issue mitigation
• Ensure projects are delivered in accordance with the statement of work, driving successful implementation and a positive customer experience

Requirements:

• • You've acquired 2+ years of experience in IT project management (healthcare environment is preferred)
• Project management and/or Lean certifications are a big plus
• • Your skills include 4+ years of experience with MS Project, MS Office Suite, Salesforce.com and other standardized Project Management tools and documentation
• • You have at least a bachelor's degree in a clinical field, computer science, information technology, project management, a similar field or 6+ years of relevant experience
• • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position
• • You have strong written and verbal communication skills with the ability to influence diverse project stakeholders through effective leadership while maintaining a high level of organization and attention to detail
• Up to 75% travel is required
• US work authorization is a precondition of employment
• The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future
• For this position, you must reside in or within commuting distance to the west zone
• (healthcare environment is preferred)