Business Analyst

American Express Global Business Travel is a travel management company focused on helping colleagues and clients succeed through business travel. The Business Analyst will support the Global Revenue Management team by analyzing supplier performance, optimizing deals, identifying revenue opportunities, and providing insights for negotiations, forecasting, and client bids.

Responsibilities:

• Maximize revenues by monitoring key deal performance, supporting deal negotiations and providing key strategy and performance analytics & insights
• Support regional and global supplier proposals and identify new revenue opportunities
• Closely collaborate with supplier relationship owners to model preferred supplier deals and develop optimal deal structures for existing and expected performance; evaluate supplier proposals in deal negotiations
• Develop and roll-out reporting for key strategic deals
• Drive integration of supplier deal structures with unique fare content to ensure revenue optimization
• Develop and roll-out optimization plans for key markets in EMEA, NA and JAPA
• Provide deal performance analytics for forecasting
• Evaluate supplier revenue risk and opportunities for new and existing client bids for Pricing, Sales and Client Management
• Translate supplier performance models into GBT revenue forecast

Requirements:

• Growth mindset
• Excellent analytical mindset with broad commercial acumen and thought leadership to generate meaningful insights on performance
• Self-starter who is able to work independently as well as in a global team
• Able to work with data at a detailed level while keeping an eye on the broader strategy
• Excellent communication skills; must be able to translate complex data into key messages that will be delivered to Leadership teams
• Ability to thrive in a fast-paced, dynamic work environment
• Graduate background ideally in a numerate subject
• Demonstrated experience of working in an analytical role
• Ability to translate large amounts of data into clear actionable insights
• Strong stakeholder engagement skills including communications, time management and prioritization skills
• Ability to understand business processes and commercial implications to make strategic recommendations
• CST or EST time zone preferred
• AI prompting experience (i.e. Claude) would be a plus