IT Product Manager - Blue Yonder

Kenco Logistics is a leading U.S. third-party logistics provider focused on innovation, safety, sustainability, and continuous improvement in the supply chain industry. The IT Product Manager will manage the full lifecycle of Blue Yonder WMS products, including strategic planning, implementation, enhancements, upgrades, and support. The role will lead implementation teams, manage stakeholders and vendors, oversee project governance and budgets, and provide functional and technical guidance across customer projects.

Responsibilities:

• Manage the lifecycle of Blue Yonder WMS implementations, enhancements, upgrades, and operational improvement initiatives
• Develop and maintain implementation strategies, roadmaps, standards, and governance processes for assigned products and projects
• Provide leadership and oversight for contractor-led implementation teams, ensuring accountability, quality delivery, and adherence to Kenco standards
• Serve as the primary point of contact and subject matter expert for Blue Yonder WMS implementation activities
• Develop project resourcing strategies, including internal resources, contractors, implementation partners, training requirements, and project budgets
• Monitor and report to IT leadership, Operations, customers, and executive stakeholders on project status, risks, issues, budgets, and implementation progress
• Lead project planning, governance, risk management, issue resolution, and escalation activities across multiple concurrent projects
• Manage relationships with software vendors, consulting partners, contractors, and customer stakeholders
• Provide functional and technical guidance for Blue Yonder WMS solution design, configuration, testing, integration, deployment, and support activities. Utilize warehouse operations expertise to evaluate business requirements and design practical, scalable solutions
• Collect and analyze business requirements for large and complex customer implementations
• Perform feasibility studies and translate operational requirements into effective system designs. Identify business process conflicts, integration challenges, and operational risks while recommending alternative solutions. Evaluate proposed customizations, enhancements, and integrations while promoting standardization and reuse of existing Kenco solutions
• Ensure project deliverables, system documentation, testing results, and support transition materials meet established quality standards
• Develop strong working relationships with customers, Operations leadership, IT teams, software vendors, and implementation partners
• Lead customer workshops, project reviews, steering committee meetings, and executive-level status presentations
• Drive consistency across implementation methodologies, documentation standards, project governance practices, and solution designs
• Support knowledge transfer activities and development of internal Blue Yonder WMS expertise
• Assist with RFI, RFQ, and RFP responses, solution estimates, implementation approaches, and project pricing activities

Requirements:

• Minimum of 7 years of Warehouse Management System experience
• Minimum of 5 years of hands-on Blue Yonder (JDA/RedPrairie) WMS experience
• Minimum of 5 years of experience leading software implementations, projects, or programs
• Strong knowledge of warehouse operations and supply chain execution processes
• Experience managing multiple concurrent projects and competing priorities
• Experience overseeing external contractors, consulting organizations, and implementation partners
• Experience presenting project status, risks, and recommendations to customers and executive leadership
• Business Acumen - Knowledgeable in current and possible future policies, practices, trends, technology, and information affecting his/her business and organization
• Communicate for Impact - Devoting the time and resources necessary to communicate the strategic vision, direction, priorities, and progress of the team for which you are responsible
• Leading People - Ability to develop and implement strategies to maximize employee performance and foster employee engagement in meeting the organization's strategy
• Managing Transitions/ Change Management - Effectively plans, manages and communicates changes in processes with appropriate stakeholders
• Relationship Management - Building and maintaining relationships with internal partners to successfully complete projects and organizational objectives
• Strategic Agility - Gains perspective and balances the pressure between daily tasks and strategic actions that impact the long-term viability of the organization
• Bachelor's degree in IT Management, Computer Science, Engineering, Supply Chain, Logistics, Business, or related discipline, or equivalent work experience and technical training, is preferred
• Experience within a third-party logistics (3PL) environment preferred
• PMP certification or equivalent project management experience preferred
• Experience with warehouse automation, WCS, LMS, parcel systems, ERP integrations, or distribution center startups preferred