DUTIES AND RESPONSIBILITES:
• Responsible for elicitation, analysis, and documentation of business requirements.
• Research and exploration of user requirements, costs, and benefits in support of documentation required for the demand management process.
• Responsible for analyzing the business needs to identify new processes and process improvements that will meet those needs.
• Documents current business processes and models to define requirements and/or gaps.
• Analyze detailed system factors including input/output requirements, information and paper flow, hardware, and software needs.
• Analyze “soft" system factors including roles, responsibilities, policy, culture, etc.
• Evaluate the impact of potential software and process changes on the organization.
• Develop and facilitate groups as necessary in pursuit of eliciting and defining requirements.
• Assist in the creation of the business case documentation.
• Understanding of architectural consistency and usability standards.
• Defines and develops user test cases and validates test results during testing.
• Executes unit and functional test cases.
• May conduct system demonstrations and training sessions, as well as participate in design/review of training content.
• Plays a third level support role by helping to troubleshoot and resolve issues with production systems.
• Participates in associate meetings and communicates any concerns to management.

QUALIFICATIONS AND REQUIREMENTS:
• Bachelor’s degree in computer science, Information Systems, Business, or another related field or equivalent work experience.
• Proven experience leading data migration requirements from legacy systems into a new ERP (Sage X3) environment
• Strong hands-on expertise in requirements elicitation, documentation, and management, with emphasis on data mapping, transformation rules, and validation
• Deep understanding of data structures, data quality, and migration best practices, with the ability to identify gaps and risks early
• Self-driven and accountable professional with strong stakeholder management and communication skills, able to drive outcomes with minimal oversight
• Working knowledge of Confluence and JIRA.
• Experience in any of the following business areas is desired: Sales operations, order entry, accounting, finance, procurement, warehouse operations, order management, and order fulfillment.
• Minimum of 3-5 years’ business analysis or systems analysis experience is preferred.
• Bonus: Sage X3 experience (ERP).

Associate is expected to operate at a proficient level across the following areas of technical knowledge and skill:
• Ability to organize and prioritize work.
• Detail oriented, proactive, creative, and efficient
• Intermediate level abilities in Excel, Outlook, PowerPoint, Visio, and Word
• Familiarity with application integration methods to include understanding of data mapping process.
• Ability to effectively work both independently and collaboratively in a team environment
• Ability to work on simultaneous and complex projects, with domain expertise in at least one business area.
• Expertise in ERP solution selection and implementation is a plus
• Ability to communicate effectively to both technical and non-technical audiences in written and non-written format
• Ability to work with all levels of associates
• Ability to work with minimal supervision in a very dynamic environment
• Ability to learn new systems and tools
• Knowledge of software development life cycle methodologies, processes, and procedures.
• Active listener
• Effective in a variety of formal/informal presentation settings: one-on-one, small, and large groups.

Job Title: Programmer – M365 SharePoint Online Engineer

Location: Blythewood, SC

Duration: 12 Months

Scope of the project

The purpose of this engagement is to obtain a qualified SharePoint Online Administrator to plan, design, administer, modernize, and optimize client’s SharePoint Online sites, flows, and configuration. The SharePoint Online Administrator will merge SharePoint Online technical capabilities with client business goals and objectives to produce a platform for the agency to further its mission of delivering exceptional customer service and promoting effective and efficient business processes, professional employees, innovative technology, and strategic partnerships.

Daily Duties

The SharePoint Online Administrator will report to the Server Team Manager within the Server Team. The SharePoint Online Administrator will work with Server Team members, Business Unit Directors, Managers, and their staff. The SharePoint Online Administrator will provide both front-end support to all end users and collaborate with business units to enhance functionality, governance, user experience, advanced permissions, and operational efficiency. This includes designing and developing intranet solutions, including custom layouts, workflows, and automation. Strong UI/UX design skills and the ability to create user-friendly, accessible interfaces are needed. This role delivers modern, scalable solutions using SharePoint Online and Microsoft 365 tools, collaborating with cross-functional teams to automate business processes, ensure secure and accessible systems, and enhance the client SharePoint Online tenant as new features become available and other features are deprecated. Ultimately, the contractor will become a champion of the capabilities of SharePoint Online, advance client’s understanding of what can be achieved by utilizing SharePoint Online and increase functionality and usage.

Responsibilities

Design, administer, and maintain the functionality of sites, subsites, and links.
Use best practices within Entra ID architecture to design, administer, and manage security groups, advanced settings, and permissions in SharePoint Online, including site permissions for streamlining owner, member, and visitor roles.
Perform site and content permission audits as defined by the agency.
Work with site owners to increase the functionality of departmental SharePoint Online sites and subsites.
Manage site layout structure, content, workflows, and automation.
Provide SharePoint Online support to end users.
Provide functionality training to the training department and end users.
Review and monitor usage reports.
Clean up sites and remove unused sites.
Create and maintain detailed documentation of SharePoint Online services and settings.
Create and maintain detailed documentation of SharePoint Online configuration and architecture.
Provide updates to the Project Team.
Stay abreast of the Microsoft platform and functionality roadmap to keep the agency current.
Manage site quotas and file size limits.
Work collaboratively to conceptualize and integrate other Microsoft 365 applications into SharePoint Online.
Plan, organize, review, and implement associated project milestones through completion.
Create architecture diagrams and technology navigation maps.
Configure and manage site collections, hubs, libraries, lists, and permissions.
Implement and maintain governance standards, taxonomy, metadata, and content management policies.
Manage the environment lifecycle, including provisioning, archival, and decommissioning of sites.

Required Skills

5+ Years of Experience with development support for SharePoint Online (Office 365), Microsoft 365 hybrid infrastructure, the Microsoft Windows platform, advanced permissions, and Entra ID.
5+ Years of Experience with SharePoint Framework (SPFx) to customize and integrate Microsoft 365 applications.
5+ Years of Experience with front-end design, user interface, and user experience.
5+ Years of Experience with implementing SharePoint roadmap enhancements and changes and developing technical runbooks.
5+ Years of Experience with creating and maintaining workflow and Power Automate configurations.
Understanding of Microsoft SharePoint Online best practices and technical documentation.

Preferred Skills

Experience with data governance, data governance frameworks, data policy, and policy documentation.
Advanced knowledge of business processes.
Strong understanding of PowerShell.

Additional Skills

Excellent verbal and written communication skills for business and technical audiences at all levels of the organization.
Ability to stay abreast of the Microsoft development lifecycle management process.

Preferred Certifications

Microsoft Power Platform certifications; Microsoft 365 certifications.

Required Education

Bachelor’s degree in technical or business field. Years of experience may substitute for formal education.

Programmer

Key skills

About this role