Customer Services Project Manager

Siemens Industry, Inc. is hiring a Customer Services Project Manager to manage electrical projects from inception to completion. The role oversees project safety, budgets, schedules, quality, resources, risks, vendors, and customer relationships.

Responsibilities:

• Manage projects from inception to completion, ensuring safety, budget, schedule, quality, and performance objectives are met
• Communicate effectively with team members, stakeholders, and management, providing regular updates and managing customer expectations throughout the project lifecycle
• Identify, assign, and manage project resources, including engineering, field personnel, vendors, and 3rd party services
• Proactively identify project risks, develop mitigation strategies, and monitor/control 3rd party vendors to ensure contract adherence
• Track project budget, schedule completion, and perform monthly revenue forecasting
• Review and understand contractual obligations, manage change orders, and participate in vendor negotiations
• Develop project execution plans like quality and testing plans, schedules, and risk registers
• Implement recovery plans to address performance issues
• Collaborate with internal/external teams and clients to develop site schedules, maintain client relationships, and provide feedback to improve project offerings

Requirements:

• a Bachelor's degree in Management, Business, Mechanical Engineering, Electrical Engineering, or a related field
• five (5) years of experience in the job offered or as a Project Coordinator, Project Engineer, Contracts Manager, Field Service Engineer, Field Service Technician, or an acceptable alternate occupation
• five (5) years of experience with the following skills: Direct Project Management experience within construction, including in electrical distribution
• Experience presenting complex issues to multilevel audiences and communicating to internal and external stakeholders
• Direct Project Management Experience: risk management, budget management, field personnel management, schedule management, financial reporting, change order negotiation, engineering drawing review, safety protocols, stakeholder management, project planning, and progress evaluations
• four (4) years of experience with the following skills: Experience with design or installation of medium or low voltage distribution
• Experience with datacenter construction projects