Senior Product Manager, Payments

StarRez is a global provider of student housing software for housing management, resident experiences, and revenue generation. The Senior Product Manager, Payments will own the Payments domain end to end, defining its vision, strategy, roadmap, and performance goals. The role leads discovery, prioritization, delivery, partnerships, monetization, and cross-functional execution to drive customer and business value.

Responsibilities:

• Own the product vision, strategy, and roadmap for the Payments domain across products
• Drive roadmap prioritisation and trade-offs to deliver measurable business impact
• Own payments performance against key KPIs, including processing revenue, adoption, success rates, cost optimisation, and reconciliation efficiency
• Develop and evolve pricing, monetisation models, and partner strategies to optimise financial outcomes
• Build deep expertise in payment ecosystems, customer workflows, and market dynamics to inform product direction and long-term strategy
• Lead data-driven, hypothesis-led product development using experimentation, customer insight, and performance metrics to guide decisions
• Partner with Product Owners, Engineering, Quality, and Design to ensure clear direction, strong execution, and timely, high-quality delivery
• Work closely with our Partnerships team and external providers to expand capabilities, improve coverage, and unlock partnership-driven growth
• Collaborate with Finance, Go-to-Market, Customer Operations, and external partners to align priorities, expand capabilities, and deliver business and customer value

Requirements:

• 5+ years of product management experience, including experience in B2B SaaS and payments, fintech, or financial services
• Proven experience owning a product or product area across the full lifecycle and delivering measurable business outcomes
• Strong understanding of payment ecosystems, including gateways, processing, settlement, reconciliation, and reporting workflows
• Strong commercial acumen, with experience connecting product decisions to revenue, pricing, and business performance
• Experience with payments pricing, monetisation models, or revenue-sharing partnerships
• Experience managing products against KPIs such as revenue, adoption, conversion, and operational efficiency
• Strong data fluency, with the ability to define metrics, analyse performance, and inform prioritisation and decision-making
• Demonstrated experience leading discovery and shaping product direction through customer and market insight
• Experience working closely with Engineering and Design in cross-functional, distributed teams
• Strong communication and stakeholder management skills, with the ability to influence internal teams and external partners
• Working knowledge of payment security and compliance principles (e.g., PCI DSS)
• Experience in higher education, property management, or student housing domains
• Experience supporting marketplace or multi-party payment flows
• Familiarity with international payments and regulatory environments (US, UK, Australia, Europe)
• Experience mentoring Product Owners or working within globally distributed product teams