Senior Software Engineer

Prompt.io is a non-partisan engagement technology company that helps organizations connect with audiences through texting, voice, and engagement tools. The Senior Software Engineer will design, build, and scale the technology powering its SaaS platform while owning complex technical projects, contributing to architecture, and collaborating with Engineering and Product.

Responsibilities:

• Design, build, test, and maintain scalable applications, services, and APIs
• Own complex technical projects from design and architecture through implementation, deployment, and ongoing maintenance
• Contribute to the architecture and technical direction of our SaaS platform
• Collaborate with Engineering and Product to translate business and product needs into effective technical solutions
• Design and build reusable services, components, and patterns that improve the broader codebase
• Identify and address performance, scalability, reliability, and security challenges
• Work across front-end, back-end, and service layers as needed to solve complex problems
• Make thoughtful technical tradeoffs between immediate needs and long-term maintainability
• Troubleshoot complex production issues and drive solutions to their root cause
• Provide thoughtful code reviews, technical guidance, and knowledge sharing that helps elevate the engineering team
• Contribute to improving engineering standards, practices, and processes

Requirements:

• 5-7+ years of professional software engineering experience, or equivalent experience demonstrating Senior-level scope and impact
• Significant experience building and maintaining production SaaS or web applications
• Strong experience with Java and modern server-side application development
• Experience with JavaScript and/or TypeScript and modern web application development
• Strong experience designing and working with APIs, microservices, and distributed systems
• Experience with SQL and NoSQL databases, including designing and working with data-intensive applications
• Experience developing and operating applications in cloud environments
• Strong understanding of application architecture, software design, testing, performance, scalability, security, and data protection
• Experience with Git and modern software development practices
• Demonstrated ability to independently solve complex technical problems and make sound technical decisions
• Strong communication skills and the ability to collaborate effectively across a fully remote team
• Applicants must be authorized to work in the United States or Canada and not require sponsorship of a visa, unless otherwise specified in the posting
• Experience working in a startup or high-growth technology environment
• Experience building and scaling SaaS products
• Experience with high-volume applications, messaging systems, or distributed architectures
• Experience with communications or messaging technology
• Experience mentoring or providing technical guidance to other engineers