Salesforce RCA Solution Architect
Remote
Long term
Role Overview
Customer is seeking a Salesforce Revenue Cloud Advanced Business Analyst / Domain SME to drive business process definition, requirements gathering, and solution alignment across sales, finance, and revenue operations functions. The candidate will serve as the bridge between business stakeholders and technology teams, ensuring successful implementation of Quote-to-Cash processes leveraging Salesforce Revenue Cloud Advanced.
Key Responsibilities
Gather, analyze, and document business requirements related to Quote-to-Cash processes.
Facilitate workshops with Sales, Finance, Operations, and Technology stakeholders.
Translate business requirements into functional specifications and user stories.
Support Revenue Cloud Advanced and CPQ implementation initiatives.
Define and optimize pricing, quoting, contracting, renewal, and amendment processes.
Perform gap analysis and recommend process improvements.
Collaborate with Solution Architects and Development teams to validate proposed solutions.
Support UAT planning, test case preparation, and business validation activities.
Assist in change management, user training, and adoption activities.
Create process flows, business documentation, and requirements artifacts.
Required Skills
Functional Skills
Salesforce Revenue Cloud Advanced (RCA)
Salesforce CPQ
Quote-to-Cash (QTC)
Revenue Operations
Business Process Analysis
Business Analysis Skills
Requirements Gathering
User Story Creation
Process Mapping
Gap Analysis
Stakeholder Management
Domain Expertise
Pricing & Quoting
Contract Lifecycle Processes
Subscription Business Models
Revenue Recognition Concepts
Sales Operations
Preferred Qualifications
Salesforce Business Analyst Certification
Salesforce CPQ Certification
Revenue Cloud Advanced functional experience
Experience supporting SaaS, Subscription, or Technology product businesses
Agile/Scrum project experience
Success Factors
Excellent communication and facilitation skills
Strong understanding of Sales and Revenue Operations processes
Ability to translate complex business requirements into actionable solutions
Strong stakeholder engagement and documentation skills
Experience working with cross-functional business and technical teams
